Internet Sales Manager

Job Description

Job Description

At Mac Haik Ford , we take the full-service experience to a whole new level, and that goes beyond just shopping for a new or used vehicle. The team at Mac Haik Ford is proud to be an active member of a thriving, warm, and vibrant community full of adventurous and driven people.

Are you a digital‑savvy sales leader who knows how to turn online shoppers into loyal customers? Our dealership is growing fast, and we’re looking for an Internet Manager to take charge and OWN our online leads, elevate our digital presence (NOT JUST MANAGE LEADS), and deliver an exceptional customer experience from first click to final sale. We currently average 600 – 800 leads per month.

What You’ll Do

• Manage all incoming internet leads, phone inquiries, and online chats
• Respond quickly and professionally to customers across all digital platforms
• Build rapport, schedule appointments, and guide customers through the buying process
• Track lead performance, follow-up processes, and conversion metrics
• Collaborate with sales managers to ensure smooth handoffs and high close rates
• Maintain a strong online reputation through review management and customer follow-up

What We’re Looking For

• 3-5+ years of sales experience in automotive BDC, internet sales, or dealership CRM systems
• Previous management experience preferred
• Ability to multitask in a fast-paced environment
• Understanding of Speed to Lead (Critical), Appointment setting and show rates, and turning digital traffic into real deals is a MUST.
• Self‑motivated, organized, and driven to hit goals
• Customer-first mindset with a professional, friendly approach

What We Offer

• Competitive base pay + performance bonuses (Performance based structure tied to real results
• Health, dental, and vision benefits
• Paid time off and holidays
• Career growth opportunities within a successful dealership
• Supportive team environment and modern workspace

Ready to Lead Our Digital Front Door?

Apply today and help us deliver an exceptional online-to-showroom experience for every customer.

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.