F&B Pool Manager

Job Title: Food and Beverage Pool Manager Department: Food & Beverage Reports To: Director of F&B FLSA Status: Non-Exempt Summary The Food & Beverage Pool Manager is responsible for overseeing all poolside food and beverage operations, ensuring exceptional service to guests while maintaining strong financial performance, operational efficiency, and cleanliness standards. This is a hands‑on leadership role responsible for managing staff, coordinating with other departments, maintaining sanitation and safety standards, and ensuring the pool area, bar, and towel stations are consistently clean, organized, and guest ready. The Manager is accountable for service execution, staff development, inventory control, and the overall presentation of the pool area. Responsibilities Oversee daily operations of the poolside food and beverage outlet. Supervise, train, coach, and discipline pool servers, bartenders, and support staff. Create and manage staff schedules with appropriate coverage based on business needs. Ensure all service standards, policies, and procedures are consistently followed. Lead by example by working as a bartender and/or server when operationally necessary. Handle guest concerns, complaints, and conflict resolution in a professional manner. Manage inventory, product ordering, and cost control for poolside operations. Monitor financial performance and identify opportunities to improve revenue, efficiency, and guest satisfaction. Ensure the pool area, bar area, towel stations, and surrounding spaces are clean, organized, and well‑maintained at all times. Perform and oversee cleaning duties, including washing, folding, stocking, and maintaining pool towels; cleaning and organizing the bar area. Maintain cleanliness of the pool deck, furniture, and service stations. Ensure trash removal and proper sanitation throughout the pool area. Ensure compliance with all health, safety, and sanitation regulations. Coordinate with Engineering, Housekeeping, and other departments to address maintenance, safety, and cleanliness needs. Identify areas of opportunity and implement improvements to service, operations, and guest experience. Ensure all safety precautions are followed by staff while performing duties. Qualifications Minimum 3 years of Food & Beverage experience. Cash handling experience necessary. Familiarity with restaurant management software (POS). Flexibility to work in shifts, including weekends, evenings, and holidays. Strong organizational skills and attention to detail. Education High School degree, GED or Equivalent. Language Skills Excellent verbal communication skills in English and Spanish (preferred). Reasoning Ability Excellent verbal communication skills, with the ability to interact effectively with guests, associates, and external partners. Ability to work well under pressure and respond quickly and effectively to emergencies. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Standing for extended periods, lifting, and carrying heavy items. Sense of smell and taste. Stress management. Physical agility. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is required to frequently inspect inside and outside areas of the property location and may be exposed to ongoing construction and various weather conditions. The noise level in the work environment may range from moderate to loud. We are an EEO Company that provides a competitive salary and comprehensive benefits package to all full‑time regular Employees. The above job description describes the primary duties and qualifications for this position. The company reserves the right to modify, add or remove duties or other duties as necessary. The candidate for this position is an at‑will employee and subject to termination with or without cause or notice. #J-18808-Ljbffr Gale Hotel Miami