Medical Accounts Receivable Specialist

IRG Physical & Hand Therapy is the premier provider of outpatient Physical & Hand Therapy in the Northwest. We are deeply embedded into our communities and strive to make a positive impact on where we live, work, and play. IRG provides a fun, dynamic, and supportive environment for patients and employees. The position: Our Medical Accounts Receivable Specialist is responsible for day‑to‑day medical billing and plays a crucial role in establishing and maintaining relationships by providing excellent customer service to clinical staff and patients. This position offers a hybrid remote schedule: two days remote and three days on site at the IRG Admin Office. Summary of duties Collaborate with team members to resolve billing issues and improve workflow efficiently. Communicate effectively with healthcare providers, patients, and insurance representatives to resolve billing inquiries and issues. Generate and analyze daily, weekly, and monthly billing reports to support decision‑making. Analyze claim denials and contact payors to resolve discrepancies or resubmit appeals. Maintain accurate accounts receivable, process credits and refunds, and manage account balances. Identify opportunities to streamline billing processes to improve accuracy and operational efficiency. Participate in system upgrades and enhancements related to billing and reporting software. Qualifications / Requirements At least 1+ years of medical billing experience preferred. Knowledge of CPT, ICD‑10, HCPCS codes and familiarity with electronic health records (EHR) and practice management systems. Ability to prioritize, organize, coordinate, and perform a broad variety of tasks while staying focused on objectives. Excellent attention to detail, organizational skills, and data entry accuracy. Capable of working independently and collaboratively in a team environment. Physical Demands / Working Conditions Work for extended periods at a video display terminal and use a keyboard to enter and gather information. Physical activity includes, but is not limited to, bending, reaching, squatting, lifting, and prolonged periods of sitting and standing. Required to work at the IRG clinic and be responsible for own transportation to and from the work site. Pay & Benefits Information Base salary: $24,000 – $26,000 depending on experience. Benefits eligibility is determined by hours worked. Not all programs are offered to all employees: Paid Time Off (Holidays, Vacation, Sick, Personal) Continuing Education Funds Student Loan Repayment Program 401(k) plan with employer match Medical, Dental & Vision Plans Health Savings Account (HSA) and Flexible Spending Accounts (FSA) Long‑Term Disability Life and AD&D Insurance Employee Assistance Program IRG is an equal opportunity employer. #J-18808-Ljbffr