Trainer - Bakery Franchise Operation (Front of House)

Location: Secaucus, NJ
Employment: Full Time, Exempt
Department: East Training Center
Reports To: Senior Training Center Manager

• Provide pre-opening training for new Tous Les Jours bakery stores.

• Train on certain product preparation, quality control, and overall store operations.

• Provide foundational training for internal employees to strengthen job competencies and operational expertise.

Key Responsibilities

1. Training Execution

• Conduct comprehensive training for new store owners and employees.

• Conduct training to improve product sales and employee customer service.

• Provide training on manual products and new products.

• Educate employees on hygiene and food safety standards.

• Train on the use and maintenance of various equipment.

2. Training Center Operations

• Ensure industrial safety and food safety compliance at the Training Center.

• Manage Training Center expenses and related expenditures.

• Conduct inventory checks.

• Manage procurement and purchase orders.

3. Training Documentation Management

• Develop and update training curricula and materials.

• Prepare and manage training-related documents and reports.

• Conduct post-training evaluations, including surveys and feedback collection.

• Create and enhance training materials, including manuals, presentations, and guidelines.

4. Other Responsibilities

• Provide certain product manufacturing training for new employees.

• Provide basic training for new internal employees.

• Develop and test new equipment and small tools.

Skills & Experience

• Basic computer skills with proficiency in MS Office (Outlook, Word, Excel, PowerPoint).

• Excellent verbal and written communication skills.

• Ability to read and interpret procedure manuals and regulatory documents.

• Ability to write reports and business correspondence.

• Bilingual Korean/English preferred.

• Detail-oriented with excellent record-keeping and documentation skills.

Qualifications

• Prior bakery, food & beverage, and/or QSR experience required.

• Associate degree, bachelor’s degree, or equivalent work experience.

• Basic understanding of F&B operation fundamentals.

• Basic proficiency in MS Office.

Employee Benefits

• Medical / Dental / Vision / Life Insurance — 100% Company Covered from Day 1

• Short-Term & Long-Term Disability Leave

• 401(k) Company Match

• Monthly Life Allowance Reimbursement

• Cellphone Reimbursement

• Employee Discounts — 40% off CJ products & services

• Paid Time Off

• Paid Creative Leave — up to 4 weeks based on years of service

• 11 Paid Holidays

• Employee Club Activities

• And More