Business Office Manager

Business Office ManagerThe Business Office Manager ensures day-to-day Business Office activities run smoothly, improve processes, and help manage the performance of other Business Office Coordinators. The Business Office Manager is also responsible for managing all campus-based financial operations related to student accounts, collections, and inventory. This role ensures aggressive collections, accurate reporting, and support for institutional financial compliance. A primary accountability for this position is the reduction of aged receivables and prevention of bad debt.Lead campus-based efforts to collect and resolve past-due student account balances, coordinating directly with students, staff, and third-party partners.Monitor accounts receivable aging reports weekly, identify at-risk or chronically delinquent accounts, and implement proactive recovery strategies.Track and report on collections performance, recovery rates, and bad debt impact; provide monthly reporting to senior leadership.Ensure 100% of student collection activities are completed by required institutional deadlines.Ensure all billing, payment arrangements, and collections activities comply with FERPA, FCRA, FDCPA, Title IV, and institutional policies.Own the reconciliation process for aged receivables, ensuring all past-due accounts are reviewed, documented, and escalated as needed.Collaborate with Financial Aid Office as necessary to ensure integrity of receivables in Nexus.Initiate third party collections on aged accounts in accordance with institutional policies and procedures.Order, distribute, and track receipt of books, supplies, and inventory related to student instruction; maintain accurate records for campus audit readiness.Serve as the primary contact for students for all billing-related inquiries.Oversee campus cash and check handling procedures in accordance with Unitek's financial policies, including daily reconciliation, secure storage, accurate logbook entry, and timely deposits.Ensure full compliance with protocols for student-facing cash receipt verification, remote check deposit (RCD), and documentation submission.Maintain documentation and ensure data accuracy in the student information system (SIS).Support financial literacy initiatives and provide clear guidance to students on managing their financial obligations.Complete assigned financial reporting tasks, audits, and ad hoc projects as directedQualifications4-5 years of experience in student accounts, billing, collections, or accounts receivable.BA/BS in Business, Accounting, or Finance (required).Demonstrated knowledge of student finance systems, billing practices, and collection strategies.Proficiency in Excel and SIS/ERP systems e.g., Anthology, Tuition Options, and Excel.Strong organizational skills, attention to detail, and the ability to manage multiple priorities.Additional InformationWe Offer:Medical, Dental and Vision starting the 1st of the month following 30 days of employment2 Weeks' starting Vacation per year. Increasing based on years of service with company12 paid Holidays and 2 Floating Holiday401K with a Company MatchCompany Paid Life Insurance at 1x's your annual salaryLeadership development and training for career advancementTuition assistance and Forgiveness for you and your family up to 100% depending on programAll your information will be kept confidential according to EEO guidelines.