Community Disaster Program Manager

Job Description Joining the American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. As a Community Disaster Program Manager you will ensure effective collaboration with Volunteer Services; identify, mobilize, and engage partners in all communities in your assigned geographic area; and determine current readiness resources, facilities, supplies, local vendors, and strategies for addressing gaps. You will work with volunteers to ensure that the communities you serve are ready to respond to disasters. Regional disaster employees are required to deploy to disaster relief operations outside of their region at a minimum of once a year. Deployments contribute to skill building, career development and exposure to different types of disasters. Allowances may be provided for personal circumstances and local response activity. Employees must meet all training and physical capacity requirements for deployment. This position is not eligible for relocation assistance. The salary range for this position is (CA): $70,304 - $75,000. Job Overview As a Community Disaster Program Manager you will work with volunteer teams to implement disaster cycle services programming throughout the assigned geographic area, leading functional activities including mass care, response, community preparedness, recovery, planning, and readiness. Key Responsibilities Empower Volunteers: Lead and support a diverse volunteer team responsible for implementation of volunteer‑led disaster cycle services programming throughout the assigned geographic area. Lead the Program: Implement either disaster cycle services activities within the assigned geographic area or specific functional activities within the region. Mission Capacity Building: Develop and support disaster volunteers; cultivate and develop disaster leadership volunteers, including volunteer partners, to meet responsibilities in disaster readiness, preparedness, response, and recovery. Engage Community: Lead and coordinate efforts to prepare and mobilize communities and engage partners with specific functional expertise and assets to prepare for, respond to, and recover from disasters and emergencies. Manage in a Matrix: Build relationships and collaborate in a matrix management environment with internal partners, including employees and volunteers. Know Your Communities: Act as the Red Cross disaster subject matter expert within the assigned geographic area, maximizing presence and community engagement and mobilization. Prospect and partner with organizations and leaders supporting frontline communities and community resiliency before, during and after disasters. Ready to Respond: Initiate and coordinate disaster relief operations in the assigned geographic area, or functional activities in the region in alignment with the Disaster Cycle Services Concept of Operations. Minimum Qualifications Education: Bachelor’s degree required, or equivalent combination of education and related experience. Experience: Minimum 5 years of related experience building, mobilizing, leading and developing volunteer teams to execute a social services program or service. A current valid driver’s license and good driving record is required. Required Skills and Abilities Excellent interpersonal, verbal, and written communication skills. Demonstrated analytical and decision‑making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. Proven record of collaboration with diverse groups and community representatives managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. Intermediate proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook. Ability to work outside of regular duty hours including nights and weekends. Residency Requirements Chapter‑based positions: Expect to work daily in the assigned geographic area to engage and mobilize communities and support volunteers. Regional positions: Expect to work daily within the region’s geographic area to provide leadership and functional support, engage and mobilize communities, and support volunteers. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The work environment will consist of moderate noise (i.e., business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and to sit at a computer terminal for an extended period of time. Preferred Qualifications Bilingual in Spanish is a plus. Benefits Medical, Dental, Vision plans Health Spending Accounts & Flexible Spending Accounts Paid Time Off: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays including core and floating holidays 401(k) with 6% match Paid Family Leave Employee Assistance Disability Insurance: Short‑term and Long‑term Service Awards and recognition EEO Statement The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. To view the EEOC Summary of Rights, see the summary of rights for more information. #J-18808-Ljbffr American Red Cross