Operations Associate,PSA (Temp-To-Hire), Plano

Operations Associate

With our proven track record of success, we are excited to expand our Grading operations to Plano, TX! We're looking for an Operations Associate to join our team and handle receiving, encapsulation, quality control, and shipping responsibilities across the operation. This is an exciting opportunity to be one of our first employees in a brand new market to help launch the facility. You'll report to the Director of Operations and work from our Plano, TX office Monday through Friday for a 6:30AM - 3:00PM shift.

What You'll Do:

• Open, separate, and itemize department's mail by service type.
• Match, count, and check items.
• Verify service type with payment and verify its eligibility.
• Enter item information into the database and print stickers containing order details.
• Work with the Customer Service and Problem Orders departments to resolve problems and expedite completion of customers' orders.
• Work with the Sales department for orders that have special deals and/or pricing.
• Work with other cross-functional teams on special projects and/or deals.
• Encapsulate and seal event tickets.
• Learning various sizes of gasket sizes and ticket holders.
• Crack-out and re-seal event tickets according to changes.
• Inspect assembled parts and product for defects and deviations.
• Verify information such as submission form details, product quantity, identification stickers, and labels.
• Sort all orders by return carrier service.
• Verify order correctness and completeness.
• Package orders in mailing box containers, seal with tape and attach outside labels.
• Process shipping for specified return carrier and close order.

Who You Are:

• You have strong written and verbal communication skills.
• You have the ability to work in a team environment.
• You can prioritize all tasks and work in a fast-paced work environment.
• You are a team player who is willing and able to work well with others.
• You are professional in your behavior, interact respectfully with coworkers, and work well under pressure in fast-paced environments.
• You produce high quality, accurate work and demonstrate thoroughness in your work.
• You are dependable and able to follow instructions and respond to directions from your supervisor(s).
• You have a working knowledge of Microsoft Office, e.g. Word, Excel, Outlook, PowerPoint, and Google Suite, e.g. Gmail, Google Docs, and Google Sheets.
• You have good hand-eye coordination and are comfortable with physical labor.
• Previous experience in a warehouse or manufacturing environment is a plus.

Physical Requirements:

• Bending and Twisting: Bending neck/waist, twisting neck/waist, and squatting.
• Computer Use: Typing, mouse work, and sitting and looking at a computer potentially for long periods of time.
• Hand Use: Regular hand use for various tasks.
• Hearing Requirements: Ability to hear alarms, signals, and verbal instructions.
• Lifting and Carrying: Ability to lift, carry, and move materials up 50 lbs.
• Receiving and Inspecting Submissions: Ability to receive, and in some departments inspect, submissions. Ability to use a sharp blade and retrieve submissions from packaging.
• Sitting or Standing: Ability to sit or stand for extended periods of time.

Hourly Rate: The reasonable estimated hourly rate for this position is $17. Actual compensation varies based on a variety of non-discriminatory factors, including location, job level, prior experience and skill set.

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