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Senior Director, Customer Success — AI-Driven Growth Leader

Genesys Cloud Services, Inc.

Genesys Cloud Services, Inc. is seeking a Sr. Director of Customer Success Management to lead a team focused on customer growth and retention. The ideal candidate has over 10 years of experience in SaaS customer success roles, with a strong capability to manage strategic customer engagements and advocate for customer needs. This role involves collaboration across teams to ensure customer success while developing data-driven insights that enhance service delivery. Key qualifications include a bachelor’s degree in technology or business and proficiency in CRM tools like Salesforce. #J-18808-Ljbffr Genesys Cloud Services, Inc.

Vacancy posted 2 days ago
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