Information Technology Help Desk Support
Compunnel
Information Technology Help Desk Support Information Technology Help Desk Support 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Compunnel Inc. “I Viewed Your Profile for a Reason! Let’s Talk Opportunities.”Building High-Performing Teams in Banking, Financial Services & Insurance | Canada… Job Summary: The Service Desk Agent serves as the first point of contact for users contacting the IT Service Desk. This role emphasizes delivering high-quality customer service while providing phone support, documenting incidents, and resolving issues efficiently using both technical knowledge and available tools. Key Responsibilities: Provide exceptional phone-based technical support with a customer-first mindset Accurately document issues and maintain detailed records in the call tracking system Troubleshoot and resolve issues related to enterprise hardware and software Deliver support in a 24/7/365 fast-paced environment, including after-hours and weekends as needed Install, diagnose, and repair hardware and software Maintain a professional demeanor and build trust with end users through effective communication and follow-through Identify opportunities for process improvements and automation Qualifications: 2–5 years of relevant experience in a technical support or IT help desk environment High school diploma or GED (higher education or certifications a plus) Strong communication and customer service skills Ability to work under pressure and manage variable shifts including nights, weekends, and holidays Solid technical knowledge to support and troubleshoot systems in a complex environment Seniority level Seniority level Associate Employment type Employment type Contract Job function Job function Customer Service Industries Banking, Investment Banking, and Financial Services Referrals increase your chances of interviewing at Compunnel Inc. by 2x Sign in to set job alerts for “Information Technology Specialist” roles. Columbus, OH $105,383.00-$156,755.00 3 days ago Columbus, OH $88,621.00-$131,826.00 5 hours ago Columbus, OH $105,383.00-$156,755.00 5 hours ago Columbus, OH $146,481.00-$217,883.00 1 week ago Columbus, OH $88,621.00-$131,826.00 3 days ago Columbus, OH $60,000.00-$81,000.00 2 weeks ago Columbus, OH $100,000.00-$120,000.00 1 week ago Information Technology Service Delivery Manager System Administrator EPIC HIM Analyst - Remote, OH Identity Management Engineer - Remote, OH System Administrator(Epic Application Analyst) - Hybrid, OH Columbus, OH $80,000.00-$110,000.00 1 week ago Specialist, Infrastructure Eng (Active Directory) Epic Analyst (Information Technologist 3) - 20100714 Powell, OH $80,000.00-$90,000.00 2 days ago Columbus, OH $65,000.00-$85,000.00 1 month ago High Performance Computing System Administrator Microsoft Autopilot and Implementation Specialist (Contract) Columbus, OH $110,000.00-$120,000.00 1 week ago Columbus, OH $90,000.00-$104,000.00 1 day ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Compunnel
- ...Part-Time IT Support SpecialistSafe & Secure HealthcareSafe... ...to provide day-to-day technology support for our... ...enjoys troubleshooting, helping employees solve... ...QualificationsPrevious IT support, help desk, systems... ...confidential company information.Position: Part-TimeSchedule...SuggestedPart timeFlexible hours
Safe and Secure Healthcare
Columbus, OH4 days ago - ...Enterprise Query Hub team, which supports the Enterprise Query Hub, a... ...using cloud and JAVA API technologies. Log defects, monitor... ...Computer Science, Management Information Systems, Engineering, or a related... ...it every day. Whether it’s helping a colleague or collaborating...SuggestedWork at officeRemote workWork from homeFlexible hours
Huntington
Columbus, OH1 day ago $30 per hour
...for an IT Field Service Support Technician to join our team and help keep employees connected... ..., customer service, and technology deployment across both office... ...For ~2+ years of Help Desk, Desktop Support, or IT... ...identity, genetic information or any characteristic protected...SuggestedContract workTemporary workWork at officeRemote workTEKsystems
Westerville, OH17 days ago- ...Benefits and Opportunities at NYAP! Position Summary The Information Technology Support Technician for La Jornada provides IT setup and device... ...updates and backups when requested. Provide additional Help Desk support for PCs/laptops, end user, hardware and software...SuggestedSummer work
$30 per hour
...The IT Field Service Support serves as the first point... ...and supply chain technologies. This role involves assisting... ...from the Service Desk Manager. You will support... ...in computer science, information systems or related... ...hardware troubleshooting and help desk support...SuggestedContract workTemporary workWork at officeLocal areaRemote workTEKsystems
Columbus, OH5 days ago- ...global leader in delivering technology services and solutions to the... ...and consumers. Dynamic Server Support is a senior position that performs... ...for desktops, laptops, Desk Side Support, ESF, and Servers... ...employment laws.For further information, please review the Know Your...WorldwideLong distanceNight shift
$40k - $60k
Product & Agricultural Technical Support Specialists BH Job ID: BH-3753 SF Job Req ID... ...gender identity or expression, genetic information, marital status, medical condition, national... ...About Us Imagine a company with technology leadership of over 160 years, yet it operates...Remote work- ...service inquiries concerning utilization and information regarding all computer systems applications... ...is preferred; prior phone based IT Support experience is good but not required. Qualifications any one having help desk experience and customer service like inbound...Work at officeImmediate startDay shift
$30 - $35 per hour
Join a Team That Keeps Critical Technology RunningWe're seeking a Tier 2 Technical Support Specialist to provide advanced technical... ...partners in transformation. We help clients activate ideas and... ..., gender identity, genetic information or any characteristic protected...Contract workTemporary work- A technology services firm is seeking an experienced IT Help Desk Support representative in Columbus, OH. The role involves providing exceptional technical support and troubleshooting for users, ensuring a high level of customer service in a fast-paced environment. Candidates...Contract work
- Path Robotics is seeking a Robotic Operations Support Specialist to join our team in Columbus, OH. You will support and operate our autonomous welding cells at customer sites, interfacing with clients to ensure smooth operation and collaborating with engineering to troubleshoot...
- Vorys seeks a Service Desk Analyst to deliver technology support for all technology consumers at the Firm. The role uses ITIL-aligned incident management and the ITSM platform to diagnose and restore services efficiently. You will handle requests via phone, email, and...
- ...Americans. Using innovative technology and driven by... ...products and services to help our customers manage risk... ...the Role: Desktop Support will assist End Users... ...storing sensitive end-user information and network data.... ...Manage and resolve help desk tickets efficiently using...Temporary workWork at officeLocal areaRemote work
- A technology solutions provider is seeking a Helpdesk Technician in Columbus, OH. This on-site role involves assisting staff with operational... ...include troubleshooting technical challenges, providing IT support to users, and ensuring high client satisfaction. Candidates...Work at office
- Vorys is seeking a Service Desk Analyst to deliver technology support for all Firm users, via multiple channels. You will diagnose hardware, software, and network issues and uphold ITIL-aligned incident management. The role emphasizes documentation, effective communication...Work at office
- ...electronic device retailer! Our technology superstore has an industry-... ...seeking energetic TECHNICAL SUPPORT REPRESENTATIVES who are... ...enjoy solving problems and helping customers, get the most out... ...Identify customers’ needs, clarify information, qualify issues, and offer...Full timePart timeWork at officeNight shiftWeekend work
$19 per hour
...,000 of the industry’s best technology products. For over 45 years,... ...workplace where associates are supported, empowered, and valued. We... ...customer experience while helping customers find the right technology... ...customers’ needs, clarify information, qualify issues, and offer...Hourly payPart timeWork at officeFlexible hoursNight shiftWeekend work$19 per hour
...offering more than 40,000 top technology products. For over 45 years,... ...where associates are supported, empowered, and valued. Our... ...class customer experience while helping customers find the right technology... ...customers’ needs, clarify information, qualify issues, and offer...Hourly payFull timeWork at officeFlexible hoursNight shiftWeekend work- A leading technology services provider in Columbus, Ohio, is seeking a Customer Support Technician. In this role, you will provide support for various equipment, ensuring customer satisfaction while adhering to service agreements. Qualifications include a technical certification...Worldwide
- ...invite you to join our team as a Support Technician. We offer... ...ability to learn and retain information for future use. Employ basic... ...management services that help businesses operate reliably and... ...operations through innovative technology and exceptional service. Our...Temporary work
- ...related systems Provide end user support via remote assistance, in... ...Support and enforce company information policies and procedures. Provide... ...broad knowledge of technology principles, practices, and procedures... ...intelligence (AI) to help our recruiting teams organize...Work at officeRemote work
- ...Desktop Support Engineer Provides day-to-day onsite... ..., and hardware technologies and associated problems... ...and responds customer help tickets, walk-in or internal... ...documentation and information through the use of the... ...experience in a Help Desk support position Excellent...Work at officeLocal areaRemote work
My3Tech Inc
Columbus, OH3 days ago - Surveying And Mapping, LLC is hiring a Help Desk Technician in Westerville, OH. The role supports the IT team as the first contact for technical assistance via... ...high school diploma or equivalent (Bachelor’s in Information Systems or related field preferred), and IT...Remote job
- IT Help Desk Support, Tier 1Position SummaryThe IT Help Desk Support, Tier 1 role serves as the... ...role is expected to resolve common technology issues efficiently, document work thoroughly... ...while ensuring users feel heard, informed, and confident in the support being provided...Work at office
- Help Desk Analyst A growing organization in the Westerville, Ohio area is seeking a full time Help Desk Analyst to join its Information Technology team. This position offers the opportunity to support a modern Microsoft environment while serving as a key resource for end...Full time
$20 - $27 per hour
...Insight Global is looking for a PC/Desktop Support technician to work onsite 5 days a week... ...and maintenance by collection of information to respond and or resolve routine tier... ...type Contract Job function Information Technology Industries IT System Training and Support...Contract workRemote work- Keytel Systems in Reynoldsburg, OH is seeking an L1/L2 IT Support Technician to join our team. You will troubleshoot PC hardware, operating... ...back to work quickly and gain exposure to a variety of technologies. We offer a Monday-Friday 8:00 AM-5:00 PM schedule, health insurance...Monday to Friday
- ...just rewarding and fun, but supportive too. We’re committed to hiring... ...degree in Computer Science, Information Systems, related fields, or... ...or formal training in key technologies as Level 2 expert. Basic knowledge... ..., and procedures within a Help Desk environment is required (...Full timeWork at officeHome officeMonday to FridayFlexible hoursShift workWeekend work
$20 - $22 per hour
...DISTRICT SEEKING A DESKTOP SUPPORT TECHNICIAN! SUMMARY: Responsible... ...peripherals, and classroom technology. Knowledge of preventive... ...service management tools and help desk ticketing systems. Ability to... ...type Contract Job function Information Technology Industries IT Services...Full timeContract workLocal areaRemote workFlexible hoursAfternoon shiftPSI (Proteam Solutions)
Columbus, OH1 day ago- ...Summary: The Senior IT Lifecycle & Support Specialist is a hybrid role... ...both the Enterprise Service Desk and Asset Management... ...peripherals, and collaboration technologies. Troubleshoot and resolve end... ...Required Associate degree in Information Technology or related field,...Work experience placement
Highlights for Children
Columbus, OH3 days ago
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