On-Site IT Helpdesk Lead & SLA Specialist
Trinity Consultants
Trinity Consultants seeks an IT Helpdesk Administrator to lead our on-site support operations in the Dallas office. The role focuses on running the help desk, managing ticketing SLAs, and serving as the escalation point for Tier 2/3 issues, with a strong emphasis on documentation and service quality. The ideal candidate brings 2.5+ years of supervisory IT experience, solid knowledge of Windows, macOS, Linux environments, and proficient use of Office 365. #J-18808-Ljbffr Trinity Consultants
Vacancy posted 1 day ago
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