Employee Benefits Account Manager

Employee Benefits Account ManagerHybrid – North of Boston | $80,000–$90,000 BaseA well-established independent agency with over two decades of experience, known for their strong relationships with municipalities and small to medium-sized businesses. Their client base has grown significantly in recent months, and they are looking to add an additional dedicated Employee Benefits Account Manager to the team to continue delivering exceptional service.You'll be the go-to expert for managing benefits programs for small to mid-sized groups—many of which are municipalities. You'll handle everything from A to Z, ensuring smooth day-to-day operations and client satisfaction. While the producers handle new business, you'll be the backbone of ongoing account management.Responsibilities Include:Full-cycle management of employee benefits accounts (no sales)Serve as the primary contact for clients, carriers, and internal teamsHandle renewals, enrollments, eligibility, billing, and complianceCoordinate with producers on client strategy and meetingsMaintain accurate records and documentationWhat We're Looking ForMin of 3 years of experience in employee benefitsStrong understanding of group benefits for small to mid-sized groupsExperience working with municipalities is a plusExcellent communication and organizational skillsWhy Join Us?Hybrid flexibilityCompetitive compensation with annual bonusSupportive, experienced team with a collaborative cultureOpportunity to work with a growing book of business and long-standing clientsReady to Apply? If you're passionate about employee benefits and want to join a stable, growing agency with a strong reputation, we'd love to hear from you.