Senior Facilities Manager

Senior Facilities Manager (M2)

Transform facilities at JLL with your leadership experience as a Senior Facilities Manager on a technology client account.

Location: San Jose, CA 95141 (South San Jose)

Work Schedule: Onsite, M-F, 8:00 AM - 5:00 PM + on call

Travel Requirements: 20% domestic travel (CA, WA, AZ, and CO)

Reports to: Regional Operations Manager

Estimated base salary range: $140,000 - $170,000

What this job involves:

As a Senior Facilities Manager at JLL, you'll take ownership of comprehensive facilities operations for a complex portfolio of commercial properties, ensuring exceptional service delivery that directly impacts our clients' business success. In this strategic leadership role, you'll orchestrate day-to-day building operations while developing long-term facilities strategies that align with client objectives and industry best practices. You'll lead a team of facilities professionals, manage vendor relationships, and serve as the primary point of contact for all facilities-related matters. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees, and your expertise will be instrumental in creating environments where businesses and people can thrive. This position requires a dynamic leader who can balance operational excellence with strategic planning, financial acumen with people management, and technical expertise with exceptional client service. You'll be empowered to implement innovative solutions that enhance building performance, optimize costs, and deliver measurable value to stakeholders.

What your day-to-day will look like:

• Oversee all aspects of facilities operations including soft services, janitorial, snow removal, landscaping, HVAC, electrical, plumbing, life safety systems, and building automation to ensure optimal performance and regulatory compliance
• Lead, mentor, and develop a team of facilities professionals, fostering a culture of accountability, continuous improvement, and service excellence
• Develop and manage annual operating budgets, capital improvement plans, and financial forecasts while identifying cost-saving opportunities without compromising service quality
• Serve as the primary client liaison, building strong relationships through proactive communication, strategic planning sessions, and responsive problem-solving
• Coordinate and oversee preventive maintenance programs, vendor contracts, and service agreements to maximize asset lifecycle and minimize downtime
• Ensure compliance with all local, state, and federal regulations including building codes, safety standards, environmental requirements, and accessibility guidelines
• Conduct regular property inspections, risk assessments, and performance evaluations to identify improvement opportunities and address issues proactively
• Lead special projects including renovations, system upgrades, and sustainability initiatives from conception through completion
• Prepare comprehensive reports, presentations, and analytics that demonstrate operational performance, financial trends, and strategic recommendations

Required qualifications:

• Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field, or equivalent combination of education and experience
• Minimum of 7 years of progressive facilities management experience, with at least 3 years in a leadership role managing complex commercial properties
• Demonstrated expertise in building systems including HVAC, electrical, plumbing, fire/life safety, and building automation systems
• Proven track record of managing multi-million dollar budgets and delivering measurable cost savings while maintaining service excellence
• Experience managing Class A office buildings, corporate headquarters, corporate campuses, or multi-site portfolios exceeding 500,000 square feet
• Strong leadership and people management skills with experience hiring, training, developing, and retaining high-performing teams
• Excellent client relationship management abilities with a service-oriented mindset and strong communication skills across all organizational levels
• Comprehensive knowledge of local, state, and federal regulations governing commercial property operations, safety, and environmental compliance
• Proficiency with computerized maintenance management systems (CMMS), MS Office Suite, and facilities management software platforms

Preferred qualifications:

• Advanced degree (MBA, Master's in Facilities Management, or Engineering) or relevant professional certifications such as CFM, FMP, LEED AP, or PE
• Background in sustainability initiatives, energy management programs, and green building operations with demonstrated results
• Experience implementing innovative technologies such as IoT sensors, smart building platforms, or predictive maintenance solutions
• Previous experience working in a corporate real estate services or third-party facilities management environment
• Strong analytical skills with experience in data-driven decision making, performance metrics development, and continuous improvement methodologies

Please submit your application with an updated resume, location, and contact information. If you're a current JLL employee, please apply using the Internal Career Site.