Field Service Technician I

Represent the NCR Atleos brand by being the first line of response on-site at our customers’ locations. Problem-solve at a basic module level (FRU), organize and plan your time effectively, and know when and to whom to lift issues to. Apply the knowledge that you learn during your on-the-job training to resolve task related problems in straightforward situations emphasizing on manual skills. Follow Safety and Security Procedures when working on ATMs. You will learn this on Day 1. Complete NCR Atleos specific Trainings and Certifications on our training website. Diagnose problems based on the error logs from the ATM and information provided from our service app using a company provided cell phone. Perform minor maintenance and repairs on ATMs, both indoors and outdoors. Responsible for accurate and prompt reporting of updates and details of the work performed at the ATM, including call closure details. Maintain parts inventory and related records. Accurately reporting hours worked and miles driven daily. Requirements Must reside in the specified geographic area. High School Diploma or equivalent. Must be authorized to work in the US. Possess a valid driver’s license and maintain a driving record that meets company requirements. Access to reliable transportation for work purposes. Familiarity and ability to use and operate an Android cell phone (company provided). Ability to perform essential functions of the job which include: o Prolonged travel during several hours of the workday, which includes inclement weather. o Carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance. Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size. This role requires proof of the following minimum insurance coverage: o Bodily Injury Liability: Minimum $100,000 per person and $300,000 per accident. o Property Damage Liability: Minimum of $100,000 per accident. Core Competencies Demonstrates proficiency in diagnosing and resolving ATM-related issues while adhering to safety and security procedures. Capable of performing minor maintenance and repairs, maintaining accurate records, and effectively managing time and inventory. Highest-signal resume keywords Problem Solving Manual Skills Safety Procedures Inventory Management Customer Service ATS Optimization Keywords Hard Skills Basic Module Diagnosis Minor Maintenance and Repairs Error Log Analysis Time Management Physical Lifting and Carrying Soft Skills Organizational Skills Effective Communication Escalation Management Certifications & Qualifications NCR Atleos Specific Trainings Industry Keywords ATM Maintenance Safety and Security Procedures Transportation Requirements Insurance Coverage Tools & Technologies Android Cell Phone Service App #J-18808-Ljbffr Jobtailor