Quality Manager

This job was posted by : For more information, please see: Our client, a machine shop in Arlington Heights, seeks a Quality Manager to lead their QC team. This hands-on leadership role is responsible for overseeing all quality assurance and inspection activities within the grinding operation. The Quality Manager leads a team of approximately eight quality professionalsincluding Zeiss CMM programmers/operators, quality engineers, and QC technicianswhile ensuring compliance with ISO 9001:2015 standards and customer requirements. You will work closely with production, engineering, and supervisors to resolve quality issues, drive continuous improvement, and strengthen the companys quality systems. This position is ideal for a proactive, detail-driven quality leader who thrives in a fast-paced, high-precision manufacturing environment and takes ownership of team performance and long-term quality success. Key Responsibilities - Provide daily leadership, direction, and support to the QC team across all production shifts - Supervise, train, and mentor CMM programmers, quality engineers, and QC technicians to ensure consistent, accurate inspection practices - Oversee all dimensional inspection activities, including CMM programming/operation, roundness gaging, profilometry, and other precision measurement methods - Ensure timely completion of first article inspections, in-process checks, and final inspections - Review and approve inspection reports, capability studies, gage R&R, and other quality analyses - Manage and maintain all quality documentation, including calibration records, nonconformance reports, corrective actions, and audit files - Lead internal ISO 9001:2015 audits and coordinate external audits with customers and certification bodies - Drive root cause analysis and implement effective corrective and preventive actions (CAPA) - Collaborate with production supervisors and engineering to resolve quality issues and improve process capability - Lead continuous improvement initiatives focused on reducing variation, improving throughput, and enhancing product quality - Maintain a clean, organized, and safe inspection environment - Serve as the primary point of contact for customer quality concerns, audits, and technical discussions - Support supplier quality activities, including incoming inspection and supplier corrective actions Preferred - Experience in grinding operations (ID/OD, surface, centerless, etc.) - Six Sigma certification (Green Belt or higher) - Experience with APQP tools and customer-specific quality requirements - Bilingual (English/Spanish)