Restaurant Manager

Job Details Level: Management • Location: New York, NY 10019 • Position Type: Full Time • Salary Range: $70,000 - $80,000 • Shift: Any • Category: Restaurant - Food Service Company Overview Momofuku was founded by chef David Chang in 2004 with the opening of Momofuku Noodle Bar in New York City. Credited with “the rise of contemporary Asian American cuisine” by the NewYork Times and named the “most important restaurant in America” by BonAppétit magazine, Momofuku has restaurants in NewYork, LosAngeles, and LasVegas as well as Momofuku Goods, a line of restaurant‑grade products for home cooks. About the Role The Restaurant Manager will work closely with the General Manager and all members of the restaurant’s management team to ensure the restaurant is operating according to the standards set by the executive management team and Momofuku’s corporate office. This role is responsible for overseeing service and training front‑of‑house team members and is integral to the guest experience from start to finish, working with both front and back of house staff. Responsibilities Maintain proper flow of service while upholding service standards, product quality, and cleanliness. Perform administrative tasks, including financial reports, scheduling, facilities maintenance, and Health Department checks. Conduct daily and ongoing comprehensive education for front‑of‑house team members. Ensure all team members are trained on safety and Department of Health sanitation policies and procedures. Update all printed and digital menu materials, including point of sale system, based on product selection and availability. Assist in executing new restaurant initiatives and service protocols through staff training. Interact with guests to ensure service and food quality. Cultivate guest relationships to encourage repeat business. Support the service team by troubleshooting escalated guest issues. Drive and support continual development of FOH team members by upholding performance expectations, providing ongoing feedback, and offering input for regular performance reviews. Execute FOH team member training programs as determined by GM and Momofuku Corporate Office. Oversee daily reservations and provide support at the host stand throughout the shift. Manage private event inquiries and day‑of event execution. Assist in managing customer service responses and lead all guest recovery efforts, including online feedback, complaints, and immediate service recovery. Lead by example in properly executing all service standards and protocols. Required Qualifications Minimum one year of restaurant management experience in a high‑volume, upscale or fine dining restaurant. Valid Food Handler’s Certification. Experience with Toast, Tripleseat, Resy, and Google (strongly preferred). Team‑focused mindset and empathetic approach to collaboration. A positive and enthusiastic attitude, and a desire to learn, grow, and develop new skills. Excellent communication, organizational, and interpersonal skills. Ability to remain calm under pressure and resolve guest conflict. Willingness to accept guidance positively and implement direction productively. Ability to demonstrate quick thinking and adaptability in a constantly changing environment. Preferred Qualifications 1+ years of restaurant management experience in a high‑volume, upscale or fine dining restaurant. Experience working with an extensive beverage program in a sales‑focused role (200+ wine labels or equivalent). Proven ability to support all administrative tasks related to the front‑of‑house, including financial reports, scheduling, facilities maintenance, and Health Department checks. Continued self‑education and expansion of beverage and service knowledge, with a proven track record of converting knowledge into full team trainings. Proven track record of dependability, continuous learning, and consistent fulfillment of all role responsibilities. Physical Demands The role requires seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing, and moving intermittently for 5‑10 hours. These requirements may be met with or without reasonable accommodations. Duties may change over time; Momofuku reserves the right to add or delete duties at its discretion. EEO Statement Momofuku is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status. Pay Scale Base salary of $70,000 to $80,000 per year. Eligible for an additional $1,000 per year for each preferred qualification met. #J-18808-Ljbffr Momofuku