Medical Office Receptionist

Medical Office Receptionist Metro Community Health Centers (MCHC) Salary: $20–$24 per hour Job Type: Full-Time Location: Downtown Brooklyn About Us Metro Community Health Centers (MCHC) is a mission-driven healthcare organization dedicated to providing high-quality, comprehensive, and accessible care to diverse communities across New York. We are committed to improving health outcomes by delivering patient-centered services, promoting health equity, and fostering a welcoming environment for all individuals regardless of background or ability to pay. Position Summary The Medical Office Receptionist provides frontline administrative support at an MCHC site, ensuring efficient patient check-in and check-out, accurate scheduling, and professional patient communication. As the first point of contact for patients, this role is critical in creating a welcoming, organized, and patient-centered environment. Responsibilities Patient Check-In & Scheduling Greet patients upon arrival and perform check-in procedures, including verifying demographics and confirming appointment details Schedule, reschedule, and confirm appointments via phone, in person, and patient portal Inform patients about the Sliding Fee Discount Program and refer eligible patients as needed Administrative Support Collect, organize, and route patient forms, referrals, and medical records Maintain a clean and professional front desk environment Answer incoming calls and route messages appropriately Ensure compliance with HIPAA and patient confidentiality standards Report patient concerns or access issues to leadership Perform additional duties as assigned Qualifications High school diploma or equivalent required Minimum one (1) year of receptionist or administrative experience in healthcare or customer service preferred Experience with eClinicalWorks (eCW) or similar EHR system preferred Strong communication, organizational, and customer service skills Additional Requirements ALL EMPLOYEES MUST BE FULLY VACCINATED AGAINST COVID-19 in order to work at Metro Community Health Centers. #J-18808-Ljbffr Kinsley Power Systems