AI Enablement Lead

Select how often (in days) to receive an alert: It is our duty to create and advance a diverse and inclusive company where all Taulians feel they are celebrated. All individuals are welcomed, free to express themselves and rewarded for showing up as authentically every day. By hiring women, people of color, individuals with disabilities, veterans, people of all sexual orientations and from underrepresented and marginalized communities, Taulia will revolutionize fintech. About the Job We are seeking an innovative and highly skilled AI Enablement Lead to join our IT Department. This critical role will be instrumental in empowering our employees and teams to effectively integrate Artificial Intelligence into their daily work processes and workflows. The AI Enablement Lead will serve as the primary technical expert and evangelist for AI adoption, bridging the gap between cutting-edge AI capabilities and practical business applications. Location: San Francisco, CA; New Orlean, LA; London; or Sofia, Bulgaria Why Join Us At Taulia, we are embracing Artificial Intelligence to revolutionize our industry and empower our team. We believe AI is a fundamental tool for innovation, efficiency, and creative problem-solving. We are looking for forward-thinking individuals who share our excitement for the future and are eager to learn, experiment, and grow with us in an AI-driven landscape. If you have a curious, adaptive, and collaborative mindset, you will thrive here. Responsibilities AI Tool Implementation & Support Facilitating the successful implementation and adoption of approved AI tools within daily work processes and workflows (e.g., integrating an AI-powered document analysis tool to automate contract review in legal, or a generative AI assistant for content creation in marketing). Acting as a Tier 3 support for complex AI-related questions and technical issues, troubleshooting, and resolving advanced challenges. Maintaining up-to-date knowledge of all approved AI tools and platforms, specifically those relevant to Taulia and SAP environments. Conducting ongoing research into new and emerging AI technologies and tools, assessing their potential value and compatibility for organizational use. Requirements Gathering & Workflow Design Collaborating proactively with various teams and departments to identify opportunities for AI integration. Gathering detailed requirements for embedding AI into existing or new business processes and workflows. Partnering with teams to design, develop, and optimize AI-powered processes and workflows. Training & Enablement Serving as the primary technical point of contact and subject matter expert for all AI-related inquiries and initiatives within the organization. Championing the strategic adoption of AI and fostering an AI-first mindset across the company. Performance Metrics & Reporting Defining and tracking key performance indicators (KPIs) for AI tool adoption, usage, and impact. Developing and presenting reports on the effectiveness and ROI of AI initiatives. Utilizing data to identify areas for improvement and optimize AI platform performance. Qualifications Proven experience (5+ years) in IT, software development, data science, or a similar role, with a strong focus on AI/ML technologies. This experience can be demonstrated through a combination of formal education, relevant certifications, professional work, or significant personal projects. Hands-on experience with AI tools and platforms, particularly those relevant to enterprise systems like Taulia and SAP. Experience in project management or leading technical initiatives is a plus. Skills Strong understanding of AI/ML concepts and practical applications, with expertise in effective prompting and interaction with AI models. Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Excellent communication, interpersonal, and presentation skills, with the ability to translate complex technical concepts into understandable terms for diverse audiences. Demonstrated experience in business analysis, including requirements elicitation, process mapping, and stakeholder management. Ability to work independently and collaboratively in a fast-paced, evolving environment. About Taulia Taulia is a fintech company that is part of the SAP group. More than 2 million businesses in over 150 countries collaborate on our network. Our customers include Airbus, AstraZeneca, and Nissan. We help them and their suppliers access cash when and where they need it most. Some of our customers have improved their working capital by more than $1 billion while making their supply chains more resilient and sustainable. For more information, please visit At Taulia, we are embracing Artificial Intelligence to revolutionize our industry and empower our team. We believe AI is a fundamental tool for innovation, efficiency, and creative problem-solving. We are looking for forward-thinking individuals who share our excitement for the future and are eager to learn, experiment, and grow with us in an AI-driven landscape. If you have a curious, adaptive, and collaborative mindset, you will thrive here. Remote-friendly environment 401k with match Career Development / Pathing EAP Program / Mental Health Advocacy Supportive Work Culture Taulia is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age. If you don\'t think you meet all of the criteria above but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team. 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