Case Manager
DGS Office of External Affairs
This Case Processing Manager I position with the Florida Department of Revenue's Child Support Program supervises a team of 8-12 operational staff in a customer service environment. The role involves team management, coaching, analyzing business requirements, and working with leadership to develop operational plans and ensure productivity. The position is located in Largo, Florida and requires current employment with the Department of Revenue. Key qualifications: Currently employed with the Florida Department of Revenue One year of experience processing Child Support cases in a government or private program One year of experience in formal coaching or mentoring with staff development and training One year of experience in conflict resolution and solving complex problems through interpersonal communication Experience communicating through multiple methods (reports, public speaking, email, meetings) to diverse audiences #J-18808-Ljbffr
Vacancy posted 6 hours ago
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