Window & Door Service Technician

Job Overview JELD-WEN is currently seeking a Window & Door Service Technician to join our growing team. External Job Description: Field Service Technician II - Washington D.C. Metro area. The role involves maintaining and servicing VPI QUALITY WINDOWS products, ensuring high quality and performance standards. Key Responsibilities Perform warranty field service tasks including inspections and repairs of window and door products. Document service activities and maintain accurate records. Prepare detailed service reports with photos and descriptions. Maintain tools and service vehicle and operate the company vehicle safely. Attend and document water tests, diagnose issues, and perform repairs. Follow safety rules and participate in the Accident Prevention Program. Manage schedule for timely arrival and task preparedness. Maintain professional interaction with customers and team members. Travel by plane, car, or other means as necessary. Communicate effectively and collaborate with others. Submit expense reports timely. Qualifications High School Diploma or GED required. Valid driver’s license with a clean driving record. Experience in production or servicing of vinyl windows and doors. Proficiency in using hand and power tools. Ability to lift 50‑75 lbs., climb, lift, pull, and perform tasks on ladders and scaffolding. Computer proficiency, including Office 365. Dependable, self‑motivated, and problem‑solving skills. Strong customer service, communication, and organizational skills. Preferred Qualifications Boom lift certification. 3+ years experience in servicing vinyl windows and doors. Experience in observing and performing window water tests. Working Conditions Exposure to weather, both indoor and outdoor tasks year‑round. Frequent travel, typically home for weekends. Regular lifting of up to 75 pounds. Comfortable working at heights above 50 feet. Schedule Regularly scheduled for 40 hours per week, Monday through Friday, with occasional Saturdays and frequent overtime. Benefits Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees accrue up to 15 days’ vacation leave annually and receive ten paid holidays throughout the calendar year. Employees can also enroll in the following company benefit programs: 401k Retirement Savings Plan, Prescription Drug Plan, Flexible Spending Account (FSA), Health Reimbursement Account (HRA), Employee Assistance Program (EAP), Tuition Reimbursement, and Employee Discount Program. Expected Pay Expected pay for this role is between $25.91 to $43.17 per hour and is based on experience and qualifications. Equal Employment Opportunity JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals’ physical traits, beliefs, and/or other characteristics that are protected under applicable laws. #J-18808-Ljbffr Forestsource