Guest Service Agent (7am-3pm, 3pm 11pm) - Part-Time $17-$18/hour

Guest Service Agent (7am-3pm, 3pm 11pm) - Part-Time $17-$18/hour

Concord Hospitality is seeking a dependable and service-oriented Night Auditor to provide excellent guest service during the late shift. You'll handle front desk operations, monitor hotel activity, and ensure smooth night-time business processes while maintaining a safe environment for guests and staff. This role requires independence, attention to detail, and a proactive approach.

Key Responsibilities:

• Complete all laundry responsibilities, including washing, drying, folding, and organizing linens and towels.
• Maintain a clean and organized laundry area.
• Process credit card transactions.
• Handle phone system, reservations, and guest inquiries.
• Perform check-in and check-out procedures.
• Verify, balance, and review hotel room availability and transactions.
• Prepare folios for departing guests.
• Maintain lobby appearance and assist with breakfast if needed.
• Monitor hotel safety and emergency procedures during the night shift.

Qualifications:

• Previous hotel front desk or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Dependable, responsible, and able to work independently.
• Professional and customer-service oriented.