Junior Order Management Analyst

A logistics company specialized in high-value operations across Latin America, providing comprehensive 3PL solutions (warehousing, fulfillment, B2B and B2C distribution, transportation, and value-added services), is currently seeking an Junior Order Management Analyst.

The company works with leading brands in telecommunications, retail, consumer goods, and technology within a dynamic and highly demanding operational environment, where security, risk control, and asset protection are strategic pillars of the business.

Job Objective

Support the accurate management and processing of customer sales orders by ensuring data integrity within the system, timely order entry and tracking, and proper coordination with internal teams. This role is responsible for monitoring order status, assisting in issue resolution, and providing operational support to procurement, logistics, and warehouse teams to help maintain service levels, operational efficiency, and customer satisfaction.

Responsibilities

• Receive and review sales orders entered into the system, ensuring accuracy of pricing, terms, and commercial conditions.
• Create, manage, and track sales orders for direct customers within the order management system.
• Execute and monitor the full order lifecycle, ensuring end-to-end visibility and traceability at every stage.
• Coordinate with warehouses and 3PL providers to ensure timely and accurate order processing and delivery.
• Verify inventory availability and proactively communicate shortages, delays, or potential issues.
• Monitor open orders, backorders, and shipping deadlines to ensure on-time delivery performance.
• Review incoming purchase orders, validating quantities, pricing, and shipping instructions.
• Maintain proactive communication with customers regarding order status, updates, and issue resolution.
• Resolve issues related to inventory allocation, shipping priorities, and operational execution.
• Coordinate with Procurement and Logistics teams to address delays and implement timely solutions.
• Manage order-related documentation and support invoicing activities with internal stakeholders.
• Handle confidential information related to pricing, quotations, and commercial agreements.

Requirements

Experience

• 6 months to 1 year of experience in operations, logistics, supply chain, or order management (preferred), with a focus on order processing and operational support within supply chain environments.

Education

• Bachelor’s degree in Business Administration, Finance, Logistics, Supply Chain, or related fields.

Technical Skills

• Proficiency in Microsoft Office, with advanced Excel skills.
• Experience with ERP systems or Power BI is a plus.

Languages

• Excellent verbal and written communication skills in both English and Spanish (bilingual preferred or required, depending on the role).

Work Modality & Location

• On-site position based in Doral, FL.
• Must be legally authorized to work in the United States.

Apply now

If you are looking to grow and develop your career in a company that values talent and professional growth, we invite you to apply.