Care Coordinator

Job Description

Job Description

Make a difference from day one

Southwest Human Development is Arizona’s largest nonprofit dedicated to early childhood development. The first five years of life are the most critical in a child’s development. At Southwest Human Development, our services improve lives and help families by supporting young children and their caregivers during this important time.

Your skills, experience, and passion are needed at one of the nation’s largest nonprofits dedicated to early childhood development. Join our team and experience a long-term career which brings joy and satisfaction in knowing you make a difference. We offer over 40 programs and services to more than 140,000 children.

Why candidates love working here

• Contribute to meaningful work that helps children and families build strong foundations for the future.
• Enjoy a comprehensive benefits package, including medical, dental, vision, generous paid time off, and 401(k) employer contribution every paycheck.
• Build your future with access to learning, development, and career advancement opportunities.
• Be part of a collaborative, purpose-driven culture where your work truly matters.
• Join a Great Place to Work® Certified organization, with a culture shaped by employee feedback and built on trust, support, and collaboration.

Job title: Care Coordinator - Birth to Five Center of Excellence

Join a team dedicated to supporting young children and their families through comprehensive behavioral health services. As a Care Coordinator at the Birth to Five Center of Excellence, you'll guide families through enrollment, assessment, and treatment planning, collaborate with providers, facilitate Child and Family Team meetings, and ensure continuity of care. This role is key in developing integrated care plans, maintaining medical records, and identifying service needs to enhance early childhood outcomes. This is a 32-hour per week position.

In this role, you will:

• Explain comprehensive services offered by the Birth to Five Center of Excellence (COE).
• Complete an initial enrollment assessment (Birth to Five, Social Determinants of Health, etc.) to help plan the child’s comprehensive evaluation which includes the identification of risk factors.
• Help develop integrated care plans that are appropriate to the individual child’s needs.
• Write intake reports for the evaluating psychologist and psychiatrist.
• Support the family through the evaluation, assessment, and treatment planning process.
• Assess and monitor child and family needs on an ongoing basis.
• Complete reassessments and updates service plans as needed.
• Uphold continuity of care.
• Facilitate Child Family Team meeting.
• Meet agency, program, and contractual timelines.
• Collaborate and coordinate care with other service providers and community partners.
• Coordinate, provide or refer to needed treatment through warm hand-offs.
• Maintain the behavior health medical record.
• Develop, implement, and document discharge plans.
• Identify and document unmet service needs for expansion of existing services and development of new programs.

What it takes:

• Bachelor’s Degree in Special Education, Social Work, Psychology, Counseling, Family and Human Development, Early Childhood Education, or other related developmental or behavioral health fields required.
• Knowledge of child development, disabilities and behavioral health required.
• Home visiting experience required.
• Experience working with young children ages birth to five and their families with a wide range of developmental delays and/or behavioral health preferred.
• Experience conducting intake assessments for young children and coordination of services preferred.
• Experience using family-centered, team-based, culturally responsive, and trauma-informed service delivery models preferred.
• Reliable transportation and a valid Arizona driver's license are required.
• Emphasis on team collaboration and relationship-based practice required.
• Valid Arizona Fingerprint Clearance Card OR must qualify for a valid Arizona Level One Fingerprint Clearance Card is required.

Southwest Human Development is committed to creating a safe, healthy, and supportive environment for our employees and the communities we serve.

Learn more about working with us

Our core values reflect our commitment to children, families, caregivers, and the communities we serve. They guide how we work, how we support one another, and how we grow as a team. Learn more about our values and benefits here.