[REMOTE] Product Manager - Commerce AI

Job Description As the Product Manager for Store Sync's partner-facing APIs, you will own the interfaces that LLM partners integrate with to deliver end-to-end shopping experiences. You'll work directly with LLM partners to understand their integration needs, translate those into product requirements and technical specs, and drive execution with engineering. This role sits at the intersection of commerce infrastructure, payments, and AI — requiring someone who can navigate external partner dynamics and internal technical tradeoffs with equal confidence. Responsibilities: Own the API Surface: Define and evolve the Store Sync APIs that LLM partners use to build carts, resolve product catalogs, and facilitate checkout while ensuring they are reliable, flexible, and easy to integrate. Drive Partner Requirements: Engage directly with LLM partners and merchants to gather requirements, identify integration pain points, and infuse an outside-in perspective into the product roadmap. Shape Product Strategy: Shape the near-term roadmap and longer-term vision for Store Sync's partner-facing capabilities, balancing new feature development, integration simplicity, and platform scalability. Collaborate Across Teams: Partner with product managers across PayPal's checkout, payments, and catalog teams to ensure Store Sync delivers a cohesive end-to-end experience. Prioritize Effectively: Balance competing demands from multiple LLM partners, merchant needs, and internal platform investments to maximize adoption and commercial impact. Enable Agile Execution: Work closely with engineering through sprint cadences, standups, and retrospectives to maintain consistent delivery velocity against an ambitious roadmap. Measure and Iterate: Define success metrics for API adoption, partner integration health, and transaction performance — using data and partner feedback to continuously refine the product. Company Commitment to Equal Opportunity & Diversity We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements 6–8 years of product management experience, ideally in commerce, payments, or platform/marketplace environments. Familiarity with API design and management; you don't need to write code, but you should be comfortable reading API specs, discussing schema tradeoffs, and partnering credibly with engineers. Strong communication skills with the ability to translate between external partner needs and internal engineering execution across diverse audiences. Proven ability to synthesize partner feedback, competitive dynamics, and business objectives into clear product strategies and prioritized roadmaps. Experience building platform or infrastructure products that serve multiple external partners or integration surfaces. Commerce or payments domain experience is strongly desired. Experience building AI-native products or working with LLM/agentic platforms is a plus. A bias toward action and comfort with ambiguity — this space is moving fast, and the playbook is being written in real time. #J-18808-Ljbffr