Office Clerk

Office ClerkJoin the team at Hersheypark Camping Resort, campground located a few miles down the road from Hersheypark amusement park that features log and deluxe cabins, tent sites, and partial and full-hookup sites.This position is responsible for greeting guests at the front counter, processing reservations, registering guests, checking guests in and out, as well as promoting activities and events of the Hersheypark Camping Resort.As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!Job Duties:Greet guests at the front counter, including assisting with check in/check out, answering guest's questions and completing reservations.Participate in Roadside check inProcess closing reports in accordance with HE&R standardsProcess cash and credit card transactions in accordance with HE&R standardsMaintain Office and Lobby CleanlinessAssist with minor guest opportunities and resolutionParticipate in campground site inspections to support visual check in/check outProvide exceptional customer service both in the office and during site visitsProvide feedback regarding processes, guest experiences and employee trainingMaintain positive, professional and safe work environmentAssist guest with all aspects of the game room including stocking and maintaining brochure racksMaintain after hours security binderDeliver after hours cabin keysMaintain accurate account of arrivals/departures for the dayCommunicate clearly with Housekeeping Supervisor and outside team via 2-way radioPromote Campers App features and benefits to guestsDaily inspection of office golf cart in accordance with the standard golf cart usage policyAssist office administration and team leaders with other projects and duties as assigned.Qualifications:Must be 18 years of age or olderMust have a Valid Driver's LicenseKnowledge, Skills, and Abilities:Strong verbal communication skills and ability to work well with the publicGood organization skills, clerical, and computer skillsAttention to detailHospitality mindedComputer proficiencyAbility to multitaskJob Demands:This is a seasonal position beginning in April/May and continuing through October. The working schedule may include evenings, weekends, and holidays based on operational needs.Must be able to work a flexible schedule including days, evenings, holidays, and weekends.Office hours during the peak season are 7:30am to 11pmMust be able to work indoor and/or outdoor environments in various weather and temperature conditions.Physical requirement includes walking and standing 90% of your shift, bending and stooping 20% of the time.Must be able to lift 25 lbs.Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.Hershey Entertainment and Resorts is an Equal Opportunity EmployerEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.