Employee Communications and Engagement Specialist

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The RealReal is the world's largest online marketplace for authenticated, resale luxury goods. Through our work, we are committed to contributing to a sustainable future, both for fashion and for our employees. Authenticity is a core component of our business; we value it in our products and we celebrate it across our teams by encouraging every TRR employee to bring their REAL authentic selves to work each day. We're hiring, and we'd love for you to join our dynamic team!

We are seeking a talented and passionate Employee Communications and Engagement Specialist to join our People team. As an Employee Communications and Engagement Specialist, you will play a pivotal role in supporting the development and execution of strategic communication initiatives that inform, inspire, recognize, and connect employees across all levels of the organization. You will bring fresh ideas to help enhance our engagement activities and recognition programs that create a positive and inclusive culture for our diverse TRR community. In this role, you will collaborate with various departments and work closely with business leaders and executives.

What You Get To Do Every Day

• Support the employee communications and engagement strategies that align with the company's mission, values, and business objectives.
• Create engaging and informative content for internal communications channels, including email newsletters, articles for our employee platform, digital signage, video series, executive scripts, presentations, and announcements.
• Assist in the planning, coordination, and execution of company-wide and employee events, engagement activities, recognition programs, and DEI initiatives to foster a sense of community and belonging.
• Act as a liaison between employees and management to address concerns, provide support, and promote open communication and transparency.
• Monitor and analyze metrics and feedback to gather insights and assess employee satisfaction, engagement, and well-being.
• Stay informed about industry trends, best practices, and emerging technologies to continuously enhance our organization's culture.
• Reinforce the reputation of TRR's brand by analyzing and responding to inquiries, and amplifying content across employer branding channels.

What You Bring To The Role

Minimum Requirements

• Bachelor's degree in Communications, Public Relations, Journalism, or Business.
• 3+ years of experience in internal communications and/or employee engagement, developing company-wide communication initiatives.
• Excellent written and verbal communication skills, with the ability to craft clear, concise, and compelling messages for diverse audiences and channels.
• Strong knowledge of employee engagement best practices, including recognition programs, team-building activities, and diversity and inclusion initiatives.
• Strong project management skills with the ability to prioritize tasks, manage deadlines, and multitask in a fast-paced environment.
• Strong storytelling and interpersonal skills with the ability to collaborate effectively with cross-functional teams and build relationships at all levels of the organization.
• Strong oral and written communications skills with executive presence.
• Impeccable attention to detail.

Preferred Requirements

• Experience in event planning and execution.
• Experience in a fast-paced tech or fashion brand.
• Experience in creative design programs including Adobe Creative Cloud and Canva.

The expected salary range for this role is $74,950 to $80,000. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate's skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR's total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

GHR8983 #LI-LZ49 #LI-Remote

The RealReal is the world's largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our twelve shoppable stores, customers can sell, meet with our experts and receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That's why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.