Office Manager

Office Manager

Transwestern is a vertically integrated commercial real estate firm dedicated to serving investors, partners and clients through expertise in investment, development, brokerage and property management. Our experience spans diverse property types, including logistics, multifamily, retail, mixed-use, healthcare, office, data centers, hotel, and life sciences. Across 35 offices nationwide, our team is united by a culture that cultivates agility, mutual trust and high performance.

Transwestern Services turns strategy into reality with consistency and accountability, collaborating to provide dynamic, tailored solutions. Whether representing a tenant, advising an investor or repositioning an asset, we operate with tenacity and own the outcome every time. Our 2,200-strong team works across service lines, ready to activate our full platform to deliver a customized, cohesive experience for clients.

The Office Manager plays a key role in supporting consistent, responsive, and well-coordinated office operations within the market. Partnering closely with the Market Leader and administrative support teams, this position helps manage day-to-day office operations, vendor relationships, administrative workflows, onboarding support, office resources, and core business processes. The role requires strong judgment, clear communication, discretion, accountability, and a continuous-improvement mindset to ensure team members have the structure, tools, and information needed to operate effectively.

Position Essential Functions:

• Partner with the Market Leader to support office operations, administrative coordination, and market-specific business needs.
• Work with Market Leader to manage broker licensing and listing agreements on behalf of the Managing Broker.
• Manage day-to-day office operations, including reception coverage, conference room coordination, supply management, office equipment, mail services, and shared office resources.
• Coordinate vendor relationships related to office operations, including supplies, equipment, facilities support, temporary staffing, and related services.
• Support new hire onboarding logistics, including workspace setup, equipment coordination, access requests, office orientation, and administrative readiness.
• Coordinate administrative support coverage, including vacation coverage, back-up planning, workload balancing, and reception support as needed.
• Help manage workflow, process consistency, and communication across administrative support team members.
• Identify and recommend improvements to office processes, administrative workflows, and support practices.
• Support office moves, seating changes, workspace planning, and light facilities coordination in partnership with market leadership and appropriate corporate teams.
• Maintain accurate office records, vendor files, support documentation, contact lists, equipment inventories, and standard operating information.
• Coordinate office meetings, market events, team gatherings, and employee engagement activities in alignment with market needs and budget expectations.
• Assist with office budget tracking, invoice coding, supply management, vendor expenses, and related administrative financial processes.
• Serve as a resource for team members by helping route questions, resolve operational issues, and connect employees with appropriate tools, resources, or corporate support partners.
• Support consistent communication between market leadership, administrative teams, and corporate service teams.
• Maintain confidentiality and exercise sound judgment when handling sensitive business, personnel, financial, or operational information.
• Participate in Office of Administration initiatives, best-practice sharing, process updates, and tool adoption efforts as requested.

Position Requirements:

• Bachelor's degree in either Business Management, Finance, Accounting or Communication/ Management related discipline, preferably.
• Typically requires 3+ years of administrative, office management, business operations, or related experience.
• Experience in commercial real estate, professional services, property management, brokerage support, or a multi-office organization preferred.

Technical Skills:

• Intermediate to advanced proficiency in Microsoft 365, including Outlook, Word, Excel, Teams, and SharePoint.
• Ability to maintain organized records, trackers, contact lists, process documentation, and support resources.

Personal Skills:

• Strong written and verbal communication skills.
• Sound judgment, discretion, and ability to manage confidential information.
• Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
• Ability to anticipate needs, solve problems, and follow through to resolution.
• Collaborative working style with the ability to build trust across teams and functions.
• Continuous-improvement mindset with willingness to identify better ways of working.

Salary Range: $80,000 - $85,000

Work Shift:

Location: Chicago, IL

About Us:

Our firm is built on a shared purpose: Empowering good people to do extraordinary things together. We hire smart, passionate, hard-working people who value both collaboration and independence. United by our brand promise, we own the outcome for clients, investors and partners. Learn more at transwestern.com.

All candidates selected for an offer of employment are subject to pre-employment background checks, which may include criminal history, education verification, motor vehicle records, credit history, and professional license verification. In addition, your employment with Transwestern is subject to successfully passing a drug screen check prior to you starting with the firm.