Customer Growth Strategy Senior Manager | Consumer Goods
$122.7k - $317.2kAccenture Global
We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: Role Purpose Originate, sell, and deliver client programs that identify, validate, and scale new customer-led growth opportunities. Senior Managers are responsible for directing the strategic agenda, driving provocative and future-forward thinking, generating POV content, ensuring ideas are tested and refined with the right evidence, and guiding them to market launch and scale. Key Responsibilities
- Originate c-suite level work within an industry-specific context
- Shape and sell customer growth work that spans across strategy and consulting and Song practices
- Partner with client executives to define growth priorities that align to customer needs and market shifts.
- Lead cross-functional teams in identifying high-value opportunities through customer insight, market analysis, and competitive scanning.
- Apply proprietary, best-in-class protocols to rapidly test and validate concepts with real and synthetic customer input.
- Prioritize initiatives based on evidence, impact potential, and scalability.
- Guide go-to-market and scaling strategies for validated opportunities.
- Mentor and coach team members to strengthen their strategic and client engagement skills.
- Delivering validated, high-impact growth strategies that translate into measurable client results.
- Building trusted relationships with senior client leaders as a go-to advisor for growth and innovation.
- Embedding evidence-based decision-making into client growth planning.
- Ongoing and sustained client relationships in a particular industry.
- A solid pipeline of work that aligns to both industry and customer growth.
- Consistent ability to generate work for self and a small team of individuals.
- Ability to travel 25-50%
- 10+ years in strategy consulting, corporate innovation, or product/service design and launch within the consumer goods space.
- Proven experience in consulting engagements with measurable impact.
- MBA or advanced degree in innovation, strategy, or related field a plus.
- Track record in customer and market insight, concept validation, and scaling new propositions.
- Experience or genuine interest in consumer goods, retail or hospitality & travel.
- Strong analytical, facilitation, and executive communication skills.
- Deep understanding of quantitative data sets and some financial modeling also preferred
$87.4k - $253k
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