Channel Strategy Director

The Payments Channel Strategy Director is an enterprise leader responsible for owning the channel strategy, revenue performance, and crossdivisional alignment for one or more of Tyler's business divisions. Serving as the executive liaison between the Payments Organization and divisional leadership, this role drives and governs the strategies, processes, and initiatives that accelerate transaction revenue growth and advance Tyler's 2030 revenue goal within that channel. This leader drives clarity, accountability, and execution across all aspects of the channel - product, sales, implementation, operations, and FP&A - ensuring that each division's payments channel operates as a highperforming, cohesive matrix organization in concert with the Payments organization. The Director cultivates executivelevel trust, removes barriers, anticipates revenue opportunities, and ensures that channel performance is measured, communicated, and continuously improved. The Payments Channel Strategy Director will strategically develop channel plans to achieve divisional transaction revenue targets and understand the levers impacting and/or stalling revenue growth in the channel. The Payments Channel Strategy Director will sit within the Payments Organization, reporting to the Vice President, Revenue Operations. As a part of Tyler's corporate staff, you will make an impact on outcomes that affect various areas of the company. Your work will ultimately support our team members, clients, stakeholders, and the public sector. Location Yarmouth, Maine | Troy, Michigan | Plano, Texas | Overland Park, Kansas Travel 10-25% Responsibilities Channel Strategy and Governance Architect enterprise channel strategy for assigned divisions, ensuring alignment with Payments' 2030 revenue model and Tyler's longterm growth objectives. Develop and govern an 18month channel plan covering product readiness, sales motions, implementation pacing, operational dependencies, and financial targets. Prioritize and approve channel initiatives, sequencing work to maximize revenue acceleration and crossfunctional impact. Transaction Revenue Leadership Oversee divisional channel transaction revenue performance; collaborate with division to drive to monthly, quarterly, and annual targets. Maintain deep fluency in transaction revenue trends, forecast accuracy, and Ahead/Behind status relative to the 2030 goal. Anticipate and model revenue opportunities; identify stalls and lead corrective action plans. In partnership with FP&A and Revenue Operations, own the shadowed transaction revenue goal for the assigned channel, including identifying and executing revenue and expense optimization opportunities. CrossFunctional Alignment and Relationships Serve as the primary executive point of contact between Payments and divisional leadership. Drive alignment across product, sales, development, implementation, and operations to ensure channel readiness and coordinated execution. Cultivate executivelevel trust and influence, ensuring divisional leaders have clarity, urgency, and confidence in Payments' strategy and commitments. Operational Insight Maintain understanding of the sales pipeline, including inyear and futureyear revenue impact. Track the implementation pipeline and backlog, monitoring ARR conversion pace and identifying operational constraints. Stay current on the product roadmap, ensuring divisional needs are represented and feature delivery aligns with channel strategy. Performance Management & Executive Reporting Own the monthly executive channel readout, synthesizing KPIs, risks, opportunities, and required actions for Payments and divisional leaders. Track and report channel health KPIs, including revenue growth, adoption metrics, forecast accuracy, and implementation conversion pace. Establish and lead recurring executive and operational touchpoints to maintain alignment, ensure progress, and reinforce accountability. Qualifications Bachelor's degree (or equivalent experience) in business, finance, marketing, or related field. 7-10+ years of leadership experience in operations, revenue management, or transformation roles. Demonstrated success overseeing revenue forecasting, sales pipelines, and crossfunctional revenue initiatives. Proven ability to serve as a crossfunctional executive liaison across product, sales, operations, and finance. Strong strategic thinking, organizational leadership, and program management capabilities. Exceptional interpersonal influence and communication skills; able to operate confidently at both executive and operational levels. Strong analytical skills with the ability to identify trends, model scenarios, and drive databased decisions. Familiarity with Microsoft Dynamics CRM, Power BI, and Salesforce. Ability to travel up to 30%. State-Specific Salary Range Disclosure Requirements Salary will generally fall between $104,733 - $170,945 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible. Great Place to Work & Grow Your Career Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We're also frequently recognized as a great workplace locally and nationally. See our many awards and accolades. Taking Care of You & Your Family Your health and well-being are important to us. That's why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people. Background Check Requirement Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler. Equal Opportunity Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing View email address on click.appcast.io or by calling View phone number on click.appcast.io. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability. Requisition Number:2026-9522 #J-18808-Ljbffr Tyler Technologies