Sales Arborist - Monster Tree Service of South Charlotte

Residential Sales Representative

We are seeking a confident, high-performing Residential Sales Representative who is passionate about winning every opportunity, representing our Core Values, delivering exceptional service, and helping customers make the best decision for their property. The ideal candidate thrives in a fast-paced, consultative sales environment, takes ownership of the sales process, and drives results for the company with urgency, persistence, and professionalism.

Client Engagement & Consultative Selling

Embraces a consultative sales approach that builds trust, proactively addresses objections, and reinforces the role of a guide helping clients make the best decision to solve their problem

Differentiates and justifies professional market pricing by actively listening to client concerns and presenting a comprehensive solution that aligns with their objectives, specifications, and budget

Proactively asks for proposal acceptance and deposit during the initial consultation, aiming to close the contract on-site; if unable to secure commitment, clearly establishes the next step to keep the sales process moving forward

Sales Ownership & Execution

Leads the sales process with confidence and controlnever a passive participant

Follows a structured, efficient approach to prioritize high-probability prospects and avoid low-value leads

Uses personalized, high-touch follow-up (calls, texts, voicemails) tailored to each prospect's buying signals and objections

Takes full advantage of CRM system to take notes, set reminders, and manage appointments

Tracks, manages, and updates sales pipeline continuously

Clearly communicates deposit requirements, payment terms, contract terms and conditions, waivers and acknowledgements

Clearly explains crew scheduling process and current backlog, always setting realistic expectations

Persistence, Profitability & Accountability

Treats every lead with urgency, identifying ready-to-buy prospects and customizing follow-up to convert "not yet" into "yes"

Revisits objections with compelling stories, confident comparisons, and evidence of superior service and technical expertise

Actively seeks upsell and cross-sell opportunitiesPHC, additional pruning, project bundling, and seasonal work

Collaborates with management and operations to structure creative, win-win deals while preserving profitability

Tracks all opportunities, manages follow-ups with discipline, and commits extra time (including evenings/weekends if needed) to deliver results and support the team

Key Traits & Competencies

• Exceptional interpersonal and communication skills
• Strong sense of urgency, competitive drive, determination and an "I want to win" attitude
• Ability to work independently while collaborating with team on sales & pricing strategies
• Consultative, confident, and passionate about helping clients
• Demonstrates professional persistence by providing value-driven updates and meaningful communication, staying top of mind with prospects while addressing objections and demonstrating a sense of urgency to close deals
• Deep commitment to representing the company with integrity and professionalism

Qualifications:

• Valid driver's license and clean DMVR
• 3+years of experience selling professional residential tree care services
• Proven track record of producing between $800,000 - $1,000,000 in annual sales
• Ability to get in and out of a vehicle multiple times per day
• Ability to walk across uneven terrain for 8-10 hours per day
• Ability to work in adverse and varied weather conditions

Preferred Qualifications:

• Sandler (or similar) sales training
• CTSP, ISA, TRAQ Certifications
• NC Pesticide License (preferred but not required)
• Familiarity with CRM (SingleOps preferred) tools and structured Follow-up processes

Compensation:

• Competitive compensation package commensurate with experience and certifications
• Company Vehicle| Cell Phone| iPad | Credit Card for Fuel and Vehicle Maintenance