Chief of Staff

Job Description

Job Description

Description:

Job Role

The Chief of Staff serves as a strategic partner and operational driver to the CEO and Leadership Team, combining executive advisory responsibilities with program management leadership. This role translates leadership vision/priorities into execution, drives enterprise initiatives, identifies barriers and ensures alignment across leadership, operations, clinical, finance, product and technology leaders and functions.

Responsibilities:

Strategic Execution & Enterprise Project Management Leadership

• Partner with CEO, CFO and Head of Product to define and operationalize strategic priorities
• Design & implement a system to track key initiatives, milestones, and KPIs, create clarity and ensure accountability across leadership
• Drive cross-functional programs (growth, clinical operations, tech, and finance)

Executive Advisory & Decision Support

• Serve as trusted thought partner to CEO and executive team
• Prepare board, investor, and executive meeting agendas and other materials as requested
• Conduct analysis to inform critical strategic decisions
• Identify & communicate progress, risks, opportunities, and dependencies

Operational Excellence & Process Improvement

• Identify inefficiencies and implement scalable process improvements
• Standardize project management frameworks and reporting
• Drive organizational discipline and follow-through
• Reduce friction and remove barriers to execution of leadership vision/priorities

Communication & Alignment

• Ensure consistent messaging across departments and alignment on priorities
• Facilitate leadership meetings and action tracking
• Provide structured updates on key initiatives

Board, Investor, and External Interface

• Coordinate board materials and executive updates
• Represent CEO in meetings when appropriate

• 5-7 years experience in consulting, corporate strategy, operations, or PMO leadership
• Bachelor's Degree required. MBA preferred.
• Strong project/program management skills translating priorities into execution
• Ability to operate across multiple functions simultaneously and manage multiple work streams at once
• Ability to translate ambiguity into clear, measurable paths.
• Analytical thinking and comfort breaking down ambiguous problems and forming independent perspectives
• Executive presence and communication skills with the ability to align, engage, and influence stakeholders at all levels
• Healthcare or managed care experience preferred
• Experience working with senior leadership teams

What Sets You Apart:

• Curious and driven. You consistently ask deeper questions and pursue answers without being prompted
• Comfortable operating in ambiguity and building structure where it doesn’t exist
• Independent and accountable. You take ownership and move work forward without waiting for direction
• A strong thought partner. You bring ideas, challenge assumptions, and elevate the work around you
• Pragmatic and focused. You prioritize what matters and deliver insights that drive decisions

In addition to base pay, some of the benefits we offer our team are:

• Paid Time Off
• Paid Parental Leave
• Medical, dental, vision benefits
• 401K with company match
• Short- and Long-Term Disability
• Group Life Insurance
• Tuition reimbursement
• Professional development opportunities