Communications and Member Engagement Manager

THE ROLE

The Communications and Member Engagement Manager plays a central role on the Blue Compass team. This person will represent how we show up in the world: our voice, our digital presence, and how we welcome and support new members. They will also serve as the operational backbone for our New York programming during the organization’s first year of full regional delivery.

This is a role for someone who can write with clarity and warmth, think strategically about community building, and work collaboratively with the team to shape our narrative and steward the Compass Connect community with intention and care. You will work closely with the Executive Director and Program Director.

RESPONSIBILITIES

Communications

• Manage Blue Compass’s external communications, including email newsletters, announcements, and organizational updates in coordination with the team.
• Write and edit content that reflects the Blue Compass voice.
• Maintain and grow our social media presence, focusing on LinkedIn and other platforms where Jewish nonprofit professionals are active.
• Develop materials for funders, partners, and prospective members, including one-pagers, talking points, and web content.
• Track engagement metrics and use them to sharpen our communications approach over time.

Compass Connect and Member Engagement

• Serve as the primary community manager for Compass Connect, our member platform.
• Seed engagement through discussion prompts, resource sharing, and timely responses that keep the community active and welcoming.
• Moderate community spaces with a steady, balanced hand. Our members are navigating real workplace challenges, and conversations in Compass Connect can get complicated. This person needs to hold space for hard discussions, keep things constructive, and know when to redirect a conversation or take it offline.
• Monitor member activity, identify patterns, and share insights with the program team.
• Support onboarding for new members so that they can quickly get acclimated into the community.

Member Recruitment and Outreach

• Work with staff to create and execute outreach efforts to grow Blue Compass membership
• Build and execute campaigns that bring prospective members into the network through peer-to-peer channels, partner relationships, and digital outreach.
• Manage intake logistics, including application tracking and coordination of the intake process in close partnership with the Program Director.
• Support outreach to affiliate organizations and partner networks to extend Blue Compass's reach.
• Maintain and update recruitment materials and messaging

New York Program Logistics (July 1 – December 2026)

During the first year in this role, you will also serve as the logistics lead for Blue Compass’s New York programming. This includes:

• Coordinating venues, vendors, and logistics for quarterly in-person gatherings.
• Managing event registration, communications, and day-of operations.
• Supporting outreach and preparation for cohort convenings and community events.
• Working with the Program Director on event follow-up and post-event member engagement.

Beginning in January 2027, New York program logistics will transition to a Regional Coordinator. At that point, this role shifts fully to communications, member engagement, and support for national growth.

QUALIFICATIONS

What We’re Looking For

• 5+ years of experience in communications, community management, member engagement, or a related field.
• Strong writer. Our ideal candidate can make something feel personal and purposeful, and engage members and potential members where they are.
• Experience moderating online communities or facilitating difficult conversations. Our members deal with sensitive, emotionally charged topics. We need someone who is mature and grounded, can keep dialogue productive, and is not thrown off when things get tense.
• Experience managing social media accounts and email communications for an organization or cause.
• Understanding of the nonprofit sector. You don't need to have worked at a Jewish organization, but you should understand how nonprofits work, what the professional culture is like, and why someone might find it complicated to be Jewish in a secular mission-driven environment.
• Comfort with community platforms, CRMs, or member management tools (specific platform experience is less important than a willingness to learn).
• Organized and self-directed, with the ability to manage multiple workstreams
• Event logistics experience, or a demonstrated ability to manage operational details under pressure.
• Experience with member recruitment or community growth campaigns.
• Genuine connection to the Blue Compass mission.
• Enthusiasm about being part of a fast-growing start-up organization, where everyone needs to pitch in to make things happen.
• Comfort with design tools (Canva, etc.) for social and communications assets.

Nice to Have

• Experience working in or with the nonprofit sector.
• Familiarity with the Jewish professional community or Jewish communal organizations.

WORKING AT BLUE COMPASS

We are a small team with a big mission. We move fast, we iterate, and we try hard to take care of each other and the community we serve. We value directness, follow-through, and people who notice what needs to be done and do it.

We move fast, we iterate, and we take care of each other and the community we serve. We value directness and follow-through. We are committed to building an organization where Jewish identity, in all its complexity, is welcomed, and where the professionals we serve feel genuinely supported.

Applications will be reviewed on a rolling basis.

Please note that this job requires some in-person duties in NYC.