Host

Host Position

Our Hosts know that first impressions are everything. As a Host, your warm, friendly, welcoming personality will shine while greeting and seating guests, managing the waitlist, and accommodating reservations. When we're on a wait, you'll quote accurate times and engage guests in casual conversation, answering any questions they may have. With pride and a passion for hospitality, you'll help ensure every guest feels welcomed and cared for from start to finish.

Why Join Our Team

Steady Hours, Flexible Life

• High-volume restaurant with consistent hours
• Flexible scheduling with full-time or part-time opportunities to fit your life
• Faster Pay access up to 50% of your earned wages the next day (exclusions apply)
• 50% off shift meals and 25% discount when dining with friends and family

Benefits That Have Your Back

• Paid vacation and sick time
• Medical, Dental, Vision, and Prescription coverage options
• Medical coverage starting as low as $12 per pay period
• Virtual Care and no cost online mental health services

Grow With Us

• World class training designed to support your personal and professional growth
• Career advancement opportunities over half of our managers are promoted from within
• No cost GED or Associate Degree programs

Perks, Recognition & Community

• Perks and discounts including cell phone, gym, movie, and theme park savings
• Employee recognition and appreciation awards
• HELP Fund (Hardship and Emergency Lifeline Program) for moments that matter
• Opportunities to give back through community and charity events
• Join an award-winning company, including:
• Fortune 100 Best Companies to Work For (since 2014)
• PEOPLE Companies That Care (since 2021)
• Great Place to Work Certified

What You'll Do

• Warmly greet guests creating a positive first impression
• Use a floor plan and follow a seating rotation to assign tables promoting guest satisfaction
• Provide accurately quoted wait times while managing reservations to support smooth guest flow
• You'll play an important role in front of house operations, supporting teamwork to enhance the overall guest experience
• Answer phones with a sense of urgency, helping guests with general questions
• Follow instructions with attention to detail and consistency
• Demonstrate ownership of sidework and closing tasks
• Multitask and work well under pressure while maintaining cleanliness and organization
• Work with speed and efficiency in a fast paced, full-service restaurant

Your Background

• Previous restaurant, hospitality, customer service, or food service industry experience preferred
• Strong communication and interpersonal skills with a focus on guest service
• Dependable, dedicated, reliable, and punctual with a strong work ethic
• Adaptable and patient, taking pride in providing excellent guest relations
• Team player with a positive, patient attitude
• Ability to lift up to 35 pounds, stand for extended periods, continuously bend, reach and twist
• Must be at least 18 years old

Who We Are:

Inspired by Italian trattorias, French bistros and the grand cafes and pastry shops of Vienna, we're known for our in-house bakery, upscale casual hospitality and fresh-from-scratch menu, but we're most proud of being named to the Fortune 100 Best Companies to Work For list since 2014. With 47,500 staff members across more than 300 restaurants including The Cheesecake Factory, North Italia, Grand Lux Cafe and Fox Restaurant concepts our people-centered culture offers something for everyone.

We are an equal opportunity employer. We are committed to creating an inclusive workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, and experiences and encourage people from underrepresented backgrounds to apply. Grand Lux Cafe offers reasonable accommodations to job applicants with disabilities.