Dental Patient Coordinator

Patient CoordinatorCommonwealth Dentistry is looking for a full-time Patient Coordinator for our Colonial Heights Office!The primary role of the Patient Coordinator is to help the dental office stay on schedule, schedules new appointments, enters patient data for billing purposes, communicates with patients in an efficient and empathetic manner, and generally keeps the office stocked with necessary supplies.Key competencies:Welcoming/greeting patients with a welcoming, professional, and polished demeanorChecking-in patients to ensure they have all the necessary information in the patient management softwareCollecting co-paymentsChecking-out patientsClosing out and ensuring that registers are balanced dailyAbility to multi-task and skillfully manage priorities under pressure (ex: patients walking in, phones ringing, etc.)Scheduling patientsCalling to confirm appointmentsEscalating issues to Office ManagerOther duties and responsibilities as assignedTo successfully perform the job responsibilities for the position of Patient Coordinator, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required but are not necessarily all inclusive.