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Head of Customer Experience & Retention

Keller Executive Search International

Keller Executive Search International seeks a Vice President of Customer Experience to lead customer service, account support, issue resolution, and customer retention across a building equipment and industrial services environment. This role will focus on improving the customer journey from first contact through service delivery, equipment support, and long-term relationship management. The ideal candidate will lead teams, set service standards, develop escalation processes, and implement #J-18808-Ljbffr Keller Executive Search International

Vacancy posted 1 day ago
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