Head of Customer Experience & Retention
Keller Executive Search International
Keller Executive Search International seeks a Vice President of Customer Experience to lead customer service, account support, issue resolution, and customer retention across a building equipment and industrial services environment. This role will focus on improving the customer journey from first contact through service delivery, equipment support, and long-term relationship management. The ideal candidate will lead teams, set service standards, develop escalation processes, and implement #J-18808-Ljbffr Keller Executive Search International
- Jobtailor in Boca Raton seeks a senior leader to manage the Media Lab and the Customer Experience Center, driving strategic product planning and cross-functional collaboration across Marketing, Sales and Operations. You will mentor staff, optimize processes, and ensure...Suggested
- ...to grow, we are seeking a strategic, analytical, and customer-focused Lifecycle Marketing & Retention Manager to lead the development and execution of... ...SpringStepShoes.com, creating personalized customer experiences that drive acquisition, engagement, retention, and long...SuggestedFull timeSeasonal workWork at office
- ...Client Advisors, and Leads. You will ensure exceptional service delivery and client satisfaction across RCM specialties, driving retention and growth. As a key liaison with senior leadership, you will identify KPI opportunities, coach staff, and scale operations across...Suggested
- Overview The Client Experience Manager, reports to the Manager, Client Experience and... ...Sales, Underwriting and Claims to drive retention and growth by creating loyal and satisfied... ...departments to better serve our customers. Build and maintain relationships with...SuggestedFull time
- ...objectives. You will develop strategies, oversee onboarding, and drive client collaboration across functions to ensure adoption and retention. This role requires building deep executive relationships, reviewing performance metrics with clients, and guiding renewal and...SuggestedRemote job
- ...community-oriented gym in Boca Raton is seeking part-time Guest Experience / Front Desk team members. This role involves greeting... ...has strong communication skills, preferably with experience in customer service. Weekend and evening availability are crucial. Join a...Part timeFlexible hoursWeekend workAfternoon shift
- ...for advancement Job description Jumptwist Ninja is hiring multiple Guest Experience / Front Desk team members to join our fast-paced, family-friendly gym. We need dependable, positive, and customer-focused people who can work weekday evenings and weekends. You’ll be the...Part timeFlexible hoursShift workNight shiftWeekend workDay shiftAfternoon shiftWeekday work
$58.35k - $74.46k
...position. In this role, you will be responsible for planning and implementing programs and events that deliver the Acts Signature Experience (ASE) wellness culture, fostering a vibrant and engaging community environment. ASE initiatives integrate the three core...Full timeCasual workImmediate startFlexible hours- A retail grocery company in Boca Raton is looking for a Guest Service Manager to enhance guest experience and lead team members. In this full-time role, you will manage team dynamics, ensure service excellence, and handle operational tasks in a fast-paced environment....Full timeFlexible hoursShift work
- ...constantly in motion. We are looking for a Customer Account Coordinator to support global... ...role sits at the center of customer experience, supply chain coordination, and global operations... ...impact: Customer satisfaction and retention Global operational efficiency and...Work at officeFlexible hours
- ...into end user accounts. You will be managing both an indirect customer procurement and direct customer engagement model.Duties and Responsibilities... ...and Requirements:VAR or System Integration experience Preferred Sales experience in IT Solutions using: Network Solutions...
$15.39 - $19.67 per hour
...smooth operations and exceptional client experiences. Role Overview The CSC manages... ...welcoming environment to encourage client retention and referrals. Key Responsibilities... ...or equivalent. At least one year of customer service experience; background in...Hourly payMinimum wageFull timeTemporary workPart timeFlexible hours- NSI Insurance is seeking a Personal Lines Client Manager in Boca Raton to deliver exceptional service, manage an assigned book of business, and serve as the primary contact between clients and insurance carriers. You will handle policy changes, renewals, quotes, and documentation...
- NSI Insurance Group is seeking a Personal Lines Client Manager to deliver exceptional service, manage an assigned book of business, and act as the primary liaison between clients and carriers. You will prepare quotes for new and existing clients and support renewals. The...
$72.88k - $109.32k
...Proactively source, acquire and expand high value customer relationship by maximizing sale and... ...all clients have a positive in-branch experience. Appropriately assess risk when business... ...and formulaic incentive and retention awards. Citi offers competitive employee...Full timeWork at office$72.88k - $109.32k
...Proactively source, acquire and expand high value customer relationship by maximizing sale and... ...all clients have a positive in‑branch experience. Appropriately assess risk when... ...discretionary and formulaic incentive and retention awards. Citi offers competitive employee...Full timeWork at office$15 - $15.5 per hour
...company and the world's leading off-price retailer. Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty...Hourly payTemporary workLocal areaHome officeFlexible hoursNight shift- ...developing thoughtful solutions and delivering an exceptional client experience. As a Relationship Manager in Consumer and Community... ...mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small...Temporary workWork at officeLocal areaImmediate start
- ...implementations. You will own end-to-end delivery, coordinate with Sales, Training, Technology Services, Business Consulting, and Customer Success to mitigate risk and achieve success. Responsibilities include drafting kickoff plans, detailed schedules, and status reports...
$85k - $100k
...work, each advisor serves significantly fewer households than industry norms, allowing for a truly proactive and high-touch client experience. This role is ideal for someone who thrives in an entrepreneurial RIA environment, enjoys variety, and takes pride in running a...Full timeWork at office- BPD is seeking a Vice President (VP), Principal to lead your assigned pharmaceutical clients as the executive owner of relationships and outcomes. You will inspire client engagement and drive profitable account growth while guiding internal teams to meet client needs and...
- ...professional, energetic, detail-oriented, and client-focused individual to join our team in a front-facing role that combines customer experience and administrative support . Position Overview This role serves as the first point of contact for clients , both in...Monday to Friday
- CSPi Technology Solutions CSPi Technology Solutions is proud to be an equal opportunity employer, focused on recruiting and retaining top talent at every level. We employ people who strive to deliver value and support to our growing client base. Our Technology Solutions...
- The Learning Experience is seeking an experienced Director of Franchise Engagement to guide franchise owners from agreement signing through new center openings. You will serve as the main liaison between franchisees and corporate teams, keeping projects on schedule and...
$23 - $28 per hour
...Customer Relations Lead, PSA Collectors is the leading creator of innovative technology that provides value-added services for collectors... ...within a customer service environment. You ideally have experience handling customer resolutions, have experience processing and...Hourly payFull timeWork at officeWorldwideFlexible hoursShift work- ...re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful... ...verticals. The primary objective of this role is to drive client retention, growth, and long-term relationships through exceptional...Fixed term contractWork at officeRemote workFlexible hours
- ...Job Description Job Description Description: We are looking for a highly organized, empathetic, and solution-driven Customer Experience Coordinator to own escalated customer concerns and help deliver an exceptional experience from start to finish. This is not...
- Predictive Sales AI in Boca Raton offers a Customer Success Consultant role guiding a diverse portfolio of PSAI clients through onboarding... ..., support, product, and sales teams to optimize the client experience, monitor health metrics, and design success plans that...Remote job
$23 - $28 per hour
Position Summary We’re looking for a Senior Customer Relations Specialist to join our PSA Customer Relations team. The role is based... ...college degree preferred. At least 3 years of customer relations experience in a customer service environment. Experience handling...Hourly payFull timeWork at officeFlexible hours- Travelpro® is seeking a Customer Account Coordinator to support global order management, customer account coordination, and operational... ...Europe, and Canada. This role sits at the center of customer experience, supply chain coordination, and global operations—ensuring...
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