Guest Experience Specialist

Benefits Free Gym Membership Employee discounts Flexible schedule Opportunity for advancement Job description Jumptwist Ninja is hiring multiple Guest Experience / Front Desk team members to join our fast-paced, family-friendly gym. We need dependable, positive, and customer-focused people who can work weekday evenings and weekends. You’ll be the first impression of our gym: greeting families, supporting coaches, and keeping operations running smoothly. Responsibilities Welcome and assist members and new guests with a friendly attitude Answer phones, emails, and texts with professionalism and confidence Manage bookings, scheduling, and client communication Keep the front desk, bathrooms and spectator area clean, organized, and presentable Provide 5 star customer service at all times Be reliable, punctual, and flexible for shift coverage and events Qualifications Strong communication skills (in person, phone, email, and text) Must love working with kids and families Dependable, respectful, and drama-free team player Positive personality with a professional, clean appearance Able to work weekday evenings and weekends Must pass a background check Why Join Us At Jumptwist Ninja, customer service is our #1 priority. We’re a fun, energetic team where everyone’s contribution matters. If you’re positive, reliable, and ready to grow with us, we want to hear from you! Job Type: Part-time Shift availability Day Shift (Required) Night Shift (Preferred) Ability to Commute Boca Raton, FL 33487 (Required) Work Location In person #J-18808-Ljbffr Jumptwist Ninja Academy Llc