Insurance Invoice Processor

Insurance Invoice Processor

Location: Austin, TX (Hybrid)

Employment Type: Contract (Approx. 3-6 Months with Potential Extension)

Schedule: Hybrid Work from Home Monday & Friday | Onsite TuesdayThursday

Position Overview

We are seeking a detail-oriented Insurance Invoice Processor to join a growing operations team supporting commercial insurance billing and invoicing. This role is responsible for reviewing insurance documentation, processing invoice requests, researching information, and ensuring billing requests are completed accurately and on time.

The ideal candidate is organized, analytical, and enjoys working in a fast-paced, collaborative environment. This is an excellent opportunity to gain experience within the insurance industry while working alongside a highly skilled operations team. No insurance license is required.

Key Responsibilities

• Review insurance documentation and identify key information required for invoice processing.
• Process and generate invoice requests using internal workflow and billing systems.
• Research billing information and resolve discrepancies to ensure accurate invoice requests.
• Collaborate with internal client support teams to ensure timely and accurate processing.
• Meet established productivity, quality, and turnaround time goals.
• Maintain accurate records and follow established workflows and compliance standards.
• Participate in team meetings, training, and continuous process improvement initiatives.
• Communicate professionally with internal teams to resolve questions and provide updates.

Qualifications

• 13 years of experience in an administrative, operations, customer support, accounting, finance, insurance, or other professional office environment preferred.
• Strong attention to detail and accuracy.
• Ability to manage multiple priorities while meeting deadlines.
• Strong analytical and research skills with the ability to investigate and resolve issues.
• Excellent written and verbal communication skills.
• Intermediate Microsoft Office skills, including:
• Excel (basic formulas and PivotTables preferred)
• Outlook
• PowerPoint
• Ability to work both independently and collaboratively in a team environment.

Preferred Qualifications

• Bachelor's degree preferred.
• Experience in insurance, financial services, or another professional services environment.
• Experience working with workflow, billing, or document management systems.

Key Skills

• Invoice Processing
• Data Entry & Accuracy
• Insurance Documentation Review
• Research & Analysis
• Microsoft Excel
• Microsoft Outlook
• Workflow Management
• Attention to Detail
• Time Management
• Multitasking
• Communication
• Problem Solving
• Team Collaboration

Work Environment

• Hybrid work schedule with two remote days and three onsite days each week.
• Collaborative, business-casual office environment.
• Comprehensive training provided, including classroom instruction, side-by-side coaching, and hands-on learning.
• Opportunity to gain valuable experience supporting commercial insurance operations within a global organization.