Business Analyst Jr at Serigor Inc. Tennessee

Business Analyst Jr job at Serigor Inc.. Tennessee. Job Title: Business Analyst Jr Location: Nashville,Tennessee Duration: 09 Months Job Description: The client is seeking a highly organized, tech-savvy, and service-oriented individual to support a statewide initiative to modernize jail data collection. This role combines business analysis and IT coordination, which is ideal for someone who enjoys both project work and solving day-to-day technology challenges in a small but impactful government agency. client is also seeking someone who can be our front-line IT point-of-contact (assisting with IT questions, managing IT inventory, and working with the state's "big" IT department, called Strategic Technology Solutions). Responsibilities: Jail Data Project (75%) Interview stakeholders from 123 county jails, workhouses, and lockups as well as multiple state agencies. Identify needs, wants, and friction points. Document needs, risks, and recommendations for a cloud-based clearinghouse. Support steering committee facilitation and timeline tracking. Assist with vendor research and technology feasibility summaries. Draft reports and summaries for leadership. IT Support and Coordination (25%) Serve as primary point of contact for internal IT needs Submit and monitor help-desk tickets in ServiceNow Track and update IT inventory (30-person department) Input data into state systems (Planview, Archer, SharePoint, etc.) Assist with website maintenance Help ensure compliance with state IT policies Experience 1 - 3 years of experience in business analysis, project management, or IT support Excellent communication and organizational skills Comfortable leading interviews, taking notes, and working independently Proficient in Microsoft Office and able to learn new systems quickly Must pass a criminal history check and drug screening Willingness to travel in Tennessee Skills Project Management Microsoft Office Professional MySQL #J-18808-Ljbffr Serigor Inc.