PROGRAM DIRECTOR

Job Description

Job Description

Lead with Purpose. Build a Program That Changes Lives.Program Director

Resources for Human Development Hamden Day Program
Hamden, CT
Full-Time | Exempt
Salary: $73,684 annually
DailyPay Available

Looking for More Than Just a Job?

At Resources for Human Development , we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life.

We’re seeking an experienced and dedicated Program Director who is looking for more than a paycheck. We’re looking for a collaborative leader who wants to make a difference, build a rewarding career, and guide a team committed to delivering high-quality, person-centered services.

The Program Director will oversee the Hamden Day Program and ensure an environment that supports the individuals served while maintaining the highest standards of program quality, compliance, financial management, staffing, and daily operations.

About Resources for Human Development Hamden Day Program

Resources for Human Development provides innovative, person-centered services that support individuals in achieving greater independence, confidence, and success.

The Hamden Day Program is committed to providing quality services in a professional, supportive, and empowering environment. Our team promotes dignity, personal choice, inclusion, and opportunities for each individual to reach their fullest potential.

Why Join Our Team?Competitive Pay & Benefits

• Competitive salary of $73,684 annually
• DailyPay, access your earned wages before payday
• Medical, dental, and vision insurance
• 401(k) retirement plan
• Paid time off
• Employee assistance program
• Wellness programs
• Employee referral bonuses
• Company-paid training

Career Growth & Development

• Professional development opportunities
• Leadership development programs
• Ongoing training and support
• Career advancement opportunities
• Opportunities across multiple service lines

Meaningful Work That Matters

• Lead a program that makes a difference every day
• Support individuals in achieving greater independence
• Develop and empower a dedicated team
• Promote high-quality, person-centered services
• Join a mission-driven organization

What You’ll Do

As the Program Director , you will:

• Provide leadership and supervision to program staff while promoting professionalism, employee engagement, accountability, and quality care.
• Oversee the recruitment, hiring, training, evaluation, development, and disciplinary processes for program employees.
• Develop and monitor program performance metrics to support quality services, effective staff oversight, and continued program improvement.
• Ensure that services are trauma-informed, person-centered, and aligned with recognized and evidence-based practices.
• Ensure that individuals have current and appropriate Individual Support Plans or treatment plans and receive services that promote independence and recovery.
• Maintain compliance with state regulations, funder requirements, organizational policies, and program standards.
• Oversee required program documentation and ensure records are complete, accurate, and submitted on time.
• Collaborate with service coordination and revenue cycle teams to maintain current service authorizations, timely documentation, and accurate claims.
• Oversee program financial processes, including accounts payable, payroll, expenditures, transactions, and consumer funds.
• Partner with Human Resources to recruit qualified employees and address program staffing needs.
• Communicate organizational, funder, and government requirements to the program team.
• Represent the program at funder and government meetings when requested.
• Demonstrate and promote RHD’s values throughout all program operations.

Who We’re Looking For

You may be a great fit if you are:

• An experienced and collaborative leader
• Committed to person-centered services
• Organized and accountable
• Skilled in staff supervision and development
• Comfortable managing program operations and financial processes
• Knowledgeable about quality assurance and regulatory compliance
• Professional and service-focused
• Committed to helping individuals achieve greater independence

QualificationsRequired

• Bachelor’s degree from an accredited college with a major in human services, business management, or a related field
• At least three years of experience with a human services agency, including staff supervision, direct service, and program planning
• Knowledge of and ability to comply with applicable Connecticut state regulations and IDD service guidelines
• Ability to use computers, mobile devices, and relevant technology effectively
• Strong verbal and written communication skills
• Ability to engage individuals and employees in effective, therapeutic, and professional interactions
• Current driver’s license, vehicle registration, and access to a reliable, functional vehicle
• Ability to obtain required criminal background clearances

Preferred

• Master’s degree
• Spanish-speaking or American Sign Language skills

Schedule

• Full-time, exempt position
• Schedule flexibility is required based on program and business needs
• Evening, weekend, and location flexibility may be required

Physical Requirements

• Ability to lift up to 50 pounds
• Ability to sit, stand, walk, reach, bend, stoop, twist, and climb stairs
• Ability to drive a vehicle
• Ability to work in office and program environments that may include multiple locations and levels
• Ability to perform the essential functions of the position with or without reasonable accommodation

Apply Today

Some jobs pay the bills. Some jobs build careers. This job changes lives.

If you’re looking for meaningful leadership work where your experience, dedication, and commitment to quality services can make a real difference, we encourage you to apply today.

Join our team and lead a program that helps individuals build more independent and fulfilling lives.

About Our Organization

Resources for Human Development is part of the Inperium family of companies.

Employment for this position is administered through Apis Services, Inc.

Equal Opportunity Employer

Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment.

All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law.

This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment.