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Senior Digital Product Manager, Catalysts — Coach & Outcomes

Amgen SA

Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Sr. Digital Product Manager, Catalysts What you will do The Senior Digital Product Manager, Catalysts will embed with individual product teams to help accelerate Amgen’s adoption of the Digital Product Operating Model (DPOM), strengthen the product management capability, and help teams shift from output to outcome mindsets. Reporting to the Director, Product Management Catalysts, this individual contributor role will serve as a hands-on player-coach, partnering directly with digital product managers, business leads, technology leads, business analysts, design, data, and engineering team members to improve how products are defined, prioritized, measured and delivered. This role will primarily embed at the individual product level, though may support multiple product teams when needed. The Senior Digital Product Manager, Catalysts will apply product judgment within each engagement, independently diagnosing product challenges, shaping recommendations and directly leading product work where needed, while developing the assigned DPM’s capability to sustain that ownership over time and helping the broader cross-functional team adopt DPOM practices. The Senior Digital Product Manager, Catalysts will help DPMs and cross-functional teams clarify business and user problems, define measurable outcomes, strengthen product strategy, improve roadmaps, establish OKRs and KPIs, support discovery, improve prioritization, and connect delivery work to measurable value. This role will also capture learnings from embedded engagements and contribute insights back to the Product Management Hub to improve DPOM playbooks, tools, standards and enterprise adoption approaches. Responsibilities Embedded Product Leadership and Coaching Embed with individual product teams to help improve product management practices and accelerate DPOM adoption. Serve as a hands-on player-coach to Digital Product Managers and cross-functional team members. Coach assigned DPMs on core product management skills, including problem definition, discovery, product strategy, outcome-based roadmaps, OKRs, KPIs, prioritization, stakeholder alignment, and value measurement. When no DPM is assigned, temporarily perform product management responsibilities directly, including shaping product direction, aligning stakeholders, defining outcomes, and supporting roadmap and prioritization decisions. Help teams move from stakeholder-request and feature-based delivery toward empowered, outcome-driven product management. DPOM Adoption and Team Enablement Help cross-functional teams understand and apply DPOM practices in the flow of real product work. Partner with business leads, technology leads, product owners, business analysts, design, data and engineering team members, and other stakeholders to strengthen product ways of working. Help teams clarify roles, decision rights, operating rhythms, success measures, and expectations within the Digital Product Operating Model. Identify product management capability gaps, adoption barriers, and recurring anti-patterns within embedded teams. Support teams in building durable product habits that continue after the Catalyst engagement ends. Product Strategy, Outcomes, and Prioritization Help teams understand business context, constraints and material risks while defining the business and user problems they are solving and connecting product work to measurable outcomes. Shape and strengthen development of product vision, strategy, roadmaps, OKRs, KPIs, and value realization plans. Apply independent product judgment to help teams evaluate and make trade-off recommendations based on user needs, business value, feasibility, risk, and enterprise priorities. Support discovery, validation, experience evaluation, and learning practices that help teams make better product decisions. Help DPMs integrate technical feasibility, data and measurement requirements, dependencies, and appropriate AI opportunities and risks into product decisions. Help teams evaluate investment, capacity and prioritization trade-offs based on user needs, expected business value, evidence, feasibility, risk and enterprise priorities. Help teams improve roadmap quality by shifting from output lists to outcome-oriented plans. Catalyst Model Execution and Continuous Improvement Execute the Catalyst engagement model, including product/team assessment, engagement planning, embedded coaching, adoption measurement, transition planning, and learning capture. Contribute to refinement of the Catalyst model based on practical learnings from embedded engagements. Define and track success measures for each engagement, including DPM capability growth, cross-functional team adoption, product maturity, and DPOM adoption outcomes. Surface insights, risks, and recommendations to the Director, Product Management Catalysts and Product Management Hub leadership. Translate lessons from embedded work into reusable examples, practices, templates, and playbook improvements. Stakeholder Partnership and Influence Build trusted relationships with DPMs, business stakeholders, technology leaders, and cross-functional team members. Influence without formal authority in complex product and enterprise environments. Communicate clearly with team-level and senior stakeholders on product direction, adoption progress, risks, and decisions needed. Operate with high autonomy, strong judgment, and a bias toward practical progress. Escalate major blockers, trade-offs, or alignment issues to the Director, Product Management Catalysts when needed. What we expect of you We are all different, yet we all use our unique contributions to serve patients. The Senior Digital Product Manager we seek is a strong product practitioner and coach with these qualifications. Basic Qualifications Doctorate degree and 2 years of Digital Product, Product Management, Product Leadership, Digital Transformation, Technology Strategy, or related experience or Master’s degree and 6 years of Digital Product, Product Management, Product Leadership, Digital Transformation, Technology Strategy, or related experience or Bachelor’s degree and 8 years of Digital Product, Product Management, Product Leadership, Digital Transformation, Technology Strategy, or related experience Associates degree and 10 years of Digital Product, Product Management, Product Leadership, Digital Transformation, Technology Strategy, or related experience or High school diploma/GED and 12 years of Digital Product, Product Management, Product Leadership, Digital Transformation, Technology Strategy, or related experience In addition to meeting at least one of the above requirements, you must have a minimum of 2 year experience directly managing people and/or leadership experience leading teams projects, programs or directing the allocation of resources. Your managerial experience may run concurrently with the required technical experience referenced above. Preferred Qualifications 5+ years of progressive experience in digital product management, including product strategy, discovery, roadmapping, prioritization, delivery, and outcome measurement. Demonstrated ability to coach, mentor, or upskill product managers, product owners, business partners, or cross-functional team members. Strong product management craft, including user and customer problem definition, product discovery, roadmap development, OKRs, KPIs, prioritization, stakeholder alignment, and value realization. Experience working directly with cross-functional product teams, including business, technology, design, data, and agile delivery partners. Ability to operate as a hands-on player-coach, balancing direct product work with coaching and capability building. Proven ability to help teams shift from output-oriented delivery to outcome-oriented product management. Strong communication, facilitation, and stakeholder management skills, including the ability to influence without formal authority. Comfort operating in ambiguity, diagnosing team needs, and creating practical paths forward. Experience contributing to product playbooks, standards, templates, training, or operating model improvements preferred. Experience in healthcare, biotechnology, or other regulated industries preferred; candidates from high-tech, digital, consulting, or product-led organizations are also encouraged to apply. Familiarity with AI-native product development, generative AI workflows, responsible AI principles, and the evolving role of AI in product management preferred. Apply now and make a lasting impact with the Amgen team. careers.amgen.com In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Application deadline Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position. Sponsorship Sponsorship for this role is not guaranteed. As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. #J-18808-Ljbffr Amgen SA

Vacancy posted 20 hours ago
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