Clinical Manager - OT/PT

Population Health Clinical Coordinator (PT/OT)

Mount Sinai is one of the largest U.S. health systems with a strong reputation for quality of care and research. We have over 38,000 employees working together to provide billions of dollars in high-quality care each year for millions of patients.

We are accelerating a transition to a business model focused on population health management our goal is to keep entire communities healthy and out of the hospital. Mount Sinai Health Partners (MSHP) is the team driving this transformation within Mount Sinai. The team includes 400+ employees with clinical, contracting, finance, IT, analytics, operations, and product development expertise. MSHP is a fast-growing business unit within Mount Sinai and is looking for team members who:

• Are comfortable "playing up" and "playing down" as needed to accomplish business objectives
• Work productively amidst ambiguity
• Thrive in fast-paced work environments
• Seek to improve the status quo

The Clinical Operations Team within MSHP drives the implementation and ongoing improvement of clinical initiatives that enable Mount Sinai to deliver better value to its patients, its providers, its customers (i.e., plan sponsors and payers), and its partners. At Mount Sinai, value is defined broadly and encompasses improved health outcomes, more efficient operations, better patient experience, more joyful care team environment, and improved financial performance. Within MSHP, Post-Acute Care Team is responsible for improving the quality of care our patients receive from post-acute care providers and reduce the overall cost of care by transitioning patients safely back to the community.

Responsibilities

MSHP seeks a Population Health Clinical Coordinator (PT/OT) to assess patient care in the Skilled Nursing Facility (SNF), monitor patient outcomes and the appropriate/timely discharges back to the community telephonically. This role is responsible for reviewing and evaluating Post-Acute Care services provided to MSHP population. The Population Health Clinical Coordinator (PT/OT) reports to the Post-Acute Care Manager.

Responsible for reviewing and evaluating post-acute care services provided to MSHP population

• Identify on a daily basis, MSHP lives that are being serviced in SNFs
• Conduct patient reviews, assess the plan of care and reinforce the goal LOS
• Address and discuss potential discharge needs and barriers
• Assure SNF providers are implementing care pathways and best practice

Responsible for reinforcing quality and evidence-based care in an effort to reduce cost, optimize therapeutic outcomes and improve quality of life for MSHP patients

• Actively participates in clinical rounds, reviewing care plans with care providers
• Identifies progress toward desired outcomes and intervenes to overcome deviation in expected plan of care
• Generates quality improvement results
• Refers cases with quality care concerns to the Senior Director of the Care Continuum

Responsible for identifying potentially unnecessary services and care delivery settings, and recommends alternatives if appropriate, by analyzing clinical protocols

• Functions as liaison between MSHP and the SNF
• Actively participates in discharge planning
• Focuses on inappropriate utilization of services while ensuring appropriate care is provided

Responsible for the process of monitoring and evaluating the services and resources provided in response to a patient's needs

• Oversees data collection process
• Reviews utilization patterns; identifies trends and problems

Qualifications

Education and Experience

• Graduate of an accredited Physical Therapy/Occupational Therapy program
• Current New York State Physical Therapy/Occupational Therapy License
• Minimum 5 years of experience in skilled nursing facilities and/or acute care settings
• Experience in Utilization Management is a plus

Additional Skills and Qualities

• Excellent relationship management skill and non-aggressive assertiveness
• Ability to problem solve, organized and high-level of attention to detail
• Computer literacy in EMR (Electronic Medical record) and Microsoft Suite (Word, Excel and PowerPoint)
• Effective communicator with excellent written and verbal communication to communicate with medical staff and management
• Demonstrated experience and record of consistently meeting and tracking timelines and objectives
• Fluency in English

Required Skills

• EPIC
• MS Excel
• MS PowerPoint
• MS Word

About Us

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Job Info

• Job Identification 3038430