Child Care Services (CCS) Consultant, Intake Unit

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Job Title:

Child Care Services (CCS) Consultant Intake Unit

Agency:

Department of Early Care and Learning

Job Requisition ID:

JR

Shift:

Day (United States of America)

Compensation Details:

$48880.00

Job Description:

Base Salary: $48880.00

Salary commensurate with education & experience

Job Code: RCP060

Pay Grade: K

Location: Home Based with some travel to the Atlanta Office

Job Summary: Under general supervision the Child Care Services (CCS) Intake Consultant will review monitor and ensure compliance with the CCS policies and procedures regarding intake of health and safety allegations of child care programs.

Job Responsibilities: Management may add to delete or alter specific responsibilities of any position if such responsibilities are a reasonable assignment to the position.

Receive questions and concerns from providers families partner state agencies and other members of the public via phone email fax and in person.

Seeks out additional information from reporters providers and co-workers to ensure that intakes are complete.

Ensures that all reports of potential rule violations are properly vetted according to established policies and procedures.

Answer questions provide information and enter complaint intakes to be investigated by the Department as appropriate based on the circumstances of each situation.

Provide excellent customer service to external and internal customers.

Obtains additional information from reporters providers and co-workers to ensure that intakes are complete.

• Research programs operating within the State should be either licensed or exempt and refer to the appropriate unit for investigation and follow through.

• Demonstrates thorough knowledge of state rules and regulations.

• Communicates with customers and obtains all required information necessary to determine their specific needs and determine if there is a potential rule violation.

• Other duties as assigned.

• undefined

Physical Requirements:

Work is performed in an office setting with extended periods of sitting and occasional shorter periods of walking and/or standing (up to 10-15 minutes);

The employee occasionally lifts or moves objects of a light to medium weight up to 25 pounds.

Requires the ability to receive detailed information through oral communication.

Requires the ability to speak clearly.

Requires the ability to hear and understand at a normal conversational level.

Requires close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading and visual inspection.

Requires the ability to review classify categorize prioritize and/or analyze data. Includes exercising discretion in determining data classification.

Requires the ability to exercise judgment decisiveness and creativity in situations involving the evaluation of information against sensory judgmental or subjective criteria as opposed to that which is clearly measurable or verifiable.

Minimum Qualifications (HRA) : High school diploma/GED and two (2) years of job-related experience. Note: Some positions may require a valid drivers license.

Preferred Qualifications: Bachelors degree in Early Childhood Education and/or related field from an accredited college/university AND Two years of professional experience in Early Childhood Education and/or

related early childhood field OR Masters in Early Childhood Education and/or related field from an accredited college/university.

Benefits working at Decal:

Vacation: 15 days each year up to 5 years of service

Sick Leave 15 days each year

Holidays the state of Georgia recognizes 13paid holidays

Retirement

401(k) plan with a matching employer contribution

Defined Benefit Pension Plan

Available Insurance

Health

Dental

Vision

Legal

Disability

Healthcare & Childcare spending accounts

Life & dependent life insurance

Bright from the Start: Georgia Department of Early Care and Learning is an equal opportunity employer and drug-free workplace. A background check will be completed upon hire which may consist of any or all of the following: criminal and employment histories credit history (as applicable to the position) education credentials and motor vehicle driving records.

If you are an individual with a disability who may require assistance or other reasonable accommodation in order to participate in the selection process for this position you may contact our HR department at . Due to the volume of submissions received by this office information concerning application or interview status cannot be provided in writing over the phone or in person. All applicants who submit a complete application package will be considered but may not necessarily receive notification or an interview. The job posting may be subject to being closed at any time without notice. Only those qualified candidates who are selected for an interview shall receive notification upon the filling of this vacancy.

Bright from the Start: Georgia Department of Early Care and Learning is an equal opportunity employer.

Minimum Qualifications:

High school diploma/GED and two (2) years of job-related experience.--Note: Some positions may require a valid drivers license.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race color national origin sex religion age disability or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.

Required Experience:

Contract