Event Services Manager

SUMMARY: This position acts as a liaison with incoming event promoters and tenants for various types of events at the MVP Arena. This person will coordinate their efforts with the various departments to address the needs of promoters and visitors and tenants. Assists in some operational administrative duties. ESSENTIAL DUTIES & RESPONSIBILITIES: Advance shows with promoter and tour event personnel. Use event/tour advance and event/tour rider (if provided) information to ascertain that event lessee requirements for physical set-up, staffing, ticketing, pyrotechnics, etc. are communicated. Procure all rental items needed for the event based off advance/rider information. Be available on event nights as event or schedule demands. Act as “point-person” for outside promoters, while adhering to appropriate internal policies and procedures. Work with operations, contractors and concessionaires to ensure requirements are met. Ensure that all necessary documentation is submitted for settlement. Provide lessee with updates and changes to cost estimates. Creates monthly event calendar with EOD assignments. Prepare Event Data Sheets for all events. Maintain and organize event files. Various desk duties and all other responsibilities as assigned. SUPERVISORY RESPONSIBILITIES: Ability to direct Operations staff in order to complete the assigned tasks. Manage show runner staff. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. EDUCATION & EXPERIENCE Degree in Business, Event Management, Public Facility Management, or related field preferred 2-3 years of experience in event management, public relations, promotions or related experience preferred KNOWLEDGE, SKILLS & ABILITIES: Excellent communication, interpersonal and organizational skills and ability to effectively handle and prioritize multiple tasks Proficient with Microsoft Office Strong ability to adapt to changes Must be able to work independently and as part of a team while always maintaining a high standard, positive attitude, and professional appearance WORKING ENVIRONMENT: Requires the ability to work flexible hours, including nights, weekends, and holidays in addition to normal business hours The worker is subject to noise. Noise levels will vary depending on the events in the building PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand and walk for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. NOTE: The essential responsibilities of this position are described in the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying the position Schedule: Monday – Friday 9:00 am – 5:00 pm, hours will vary due to the demands of event scheduling and related activities to include nights, weekends, and holidays. Salary starting at $62,500 Annually TO APPLY: Please submit resumes/applications online only. Applicants that need reasonable accommodation to complete the application process may contact Christine Hayes at View phone number on click.appcast.io. Recruiter: Christine Hayes MVP Arena 51 S. Pearl Street Albany, NY 12207 Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.