Quality Manager - Fossil Americas

Job Description SummaryAt GE Vernova, we are united by a single, urgent, and optimistic mission: electrify to thrive and decarbonize. The world needs us to accelerate the transition to more reliable, affordable, and sustainable energy. Together, we have the energy to change the world. Learn more at Quality Manager for Fossil Americas Segment within Steam Power Services is responsible for leading quality execution and continuous improvement across the service value stream. This role drives prevention, problem solving, and process discipline to improve customer experience, reduce cost of poor quality, and strengthen operational performance across field, repairs, parts, and project execution. The successful candidate will partner cross-functionally to embed a culture of quality, ensure effective nonconformance and corrective action management, and drive sustainable improvement using lean and root cause methodologies.Job DescriptionYou will help build a culture where quality is planned into the work, processes are executed with discipline, defects and nonconformances are identified and addressed quickly, and lessons learned are translated into sustainable improvements. This role serves as a change agent, partnering with front-line and back-office teams to solve problems, prevent recurrence, and improve the way we work.Success in this role looks like:Improved customer-facing quality metrics, including NCR closure, CAPA effectiveness, and customer experience trendsReduced cost of poor quality through stronger prevention and faster resolution of quality issuesEffective cross-functional problem solving with sustainable corrective and preventive actionsIncreased quality ownership across operations, field service, repairs, parts, and support functionsStrong operating rhythm and visibility into quality trends, risks, and improvement actionsWho you are: You are a hands-on quality leader who combines process discipline with strong business judgment. You are comfortable working across functions, influencing without direct authority, and translating quality data into actions that improve execution and customer outcomes. You bring credibility, urgency, and integrity, and you know how to lead problem solving in a complex service environment. You demonstrate the GE Vernova Way Principles.Your role: Support the quality operating rhythm for the Fossil Americas, including reporting, trend analysis, and action planning for customer experience, nonconformances, cost of poor quality, audits, and corrective actionsDrive robust nonconformance management, including increased issue capture, effective containment, timely resolution, and closure disciplineLead and support root cause analysis and corrective/preventive action processes using methodologies such as 8D, A3, 5 Why, and other structured problem-solving toolsPartner with operating leaders and cross-functional teams to identify recurring issues, prioritize improvement opportunities, and implement sustainable countermeasuresApply lean principles and quality planning & control methods to eliminate waste and improve process capability and operational executionDrive continuous improvement across safety, quality, delivery, and cost in support of customer and business outcomesMonitor quality trends and risks across field service, repairs, parts, and operations, and escalate systemic issues as neededEnsure effective use of quality systems and tools, such as PowerNow Platform for NCR’s and RCA’sSupport audit readiness, compliance to procedures and standards, and sustainment of process improvementsCoach teams in quality fundamentals, problem solving, and prevention-based thinking to strengthen a culture of qualitySupport Quality Manager for Industrial Segment as part of Business Operations One Team.Basic Qualifications:Bachelor’s degree in engineering, quality management, or a related technical discipline from an accredited college or universityProven & relevant experience in quality in manufacturing, or field service, or operations, or continuous improvement within power generation, energy, heavy industrial, or a related industry.Demonstrated experience leading nonconformance management, root cause analysis, and corrective/preventive action processesExperience working cross-functionally in a matrixed environmentStrong commitment to safety, quality, and complianceAbility and willingness to travel domestically approximately 10–30%Desired CharacteristicsExperience in power generation equipment and services, including steam turbines, generators, and plant auxiliariesStrong knowledge of quality systems, continuous improvement, and structured problem-solving methodologies such as 8D, A3, 5 Why, fishbone, FMEA, and CAPAExperience supporting complex projects and providing quality guidance across multiple functionsFamiliarity with field service, repairs, outage execution, installation, welding, diagnostics, NDT, or related service operationsKnowledge of applicable technical regulations, standards, and compliance requirementsStrong analytical skills, including the ability to interpret trends, identify systemic issues, and translate data into actionEffective communication and presentation skills, with the ability to influence at all levels of the organizationDemonstrated ability to lead through influence, build credibility quickly, and drive change across multi-disciplinary teamsSelf-motivated, organized, and execution-oriented, with strong follow-throughFor Canadian Applicants: You must have legal authorization to work in Canada and any offer of employment is conditioned upon the successful completion of a background investigation: the drug screen requirement in the background check process is not required if the role is based in CanadaFor candidates applying to a Canadian-based position, the pay range for this position is between $101,800.00 and $152,800.00 CAD. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.Bonus eligibility: Discretionary annual bonus.This posting is for an existing vacancy.Additional InformationGE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: No#LI-Remote - This is a remote positionFor candidates applying to a U.S. based position, the pay range for this position is between $93,500.00 and $155,900.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.Bonus eligibility: discretionary annual bonus.This posting is expected to remain open for at least seven days after it was posted on July 24, 2026.Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.SummaryLocation: Atlanta; Toronto; Detroit; Remote; Remote; Boston; Bangor; New York; SchenectadyType: Full time