Guest Service Specialist
Hersha Hospitality Management
Opportunity: Guest Service AgentGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.Your Growth PathFront Desk Supervisor or Sales Coordinator – Front Office Manager or Sales ManagerYour FocusImmediately greet guests and offer to assist with their needs.Register and assign guests to hotel rooms.Establish methods of payment and verify credit.Make and confirm reservations.Compute bills, collect payments, and make change for guests.Transmit and receive messages, using telephones or the PMS system.Respond to guest requests in a timely manner.Receive and resolve guest complaints, elevating to supervisor if necessary.Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.Perform bookkeeping activities, such as balancing accounts and conducting audits.Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.Ensure overall guest satisfaction.Perform other duties as requested by management.Your Background and SkillHigh School diploma or equivalent preferred.Previous customer service experience or equivalent training required.Knowledge of PMS systems preferred.HHM Hotels Benefits and PerksCompetitive wages for full time and part time opportunitiesMedical, Dental and Vision Health InsurancePaid Time Off401k Company MatchDaily PayFree Basic Life Insurance24/7 access to TELUS Health, a confidential work-life resource.Travel DiscountsCommuter Transit and Commuter Parking BenefitsEmployee Assistance and Wellness ProgramEducational/Professional DevelopmentReferral Bonus ProgramWork Environment and ContextWork schedule varies and may include working on holidays, weekends and alternate shifts.Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.What We BelievePeople Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own ItSource: HHM Hotels Hersha Hospitality Management
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Corner Bakery
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$18.58 per hour
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$19 - $21 per hour
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Burr Ridge, IL5 days ago$19 - $21 per hour
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Willowbrook, IL5 days ago$15 - $17 per hour
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Morton Grove, IL1 day ago$17.8 per hour
...Guest Service AttendantWe're hiring part-time seasonal Guest Service Attendants at South Shore Golf Course! We're looking for energetic, people-friendly team players who love the outdoors and take pride in delivering a top-notch experience for every golfer. No golf background...Part timeSeasonal workLocal areaFlexible hoursShift workWeekend workAfternoon shiftEarly shiftTroon Golf
Chicago, IL1 day ago- ...management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also... ...related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard...Night shift
$18 - $21 per hour
...Overview Position: Patient Service Specialist Location: 17W580 Butterfield Road, Oakbrook Terrace, IL 60181 Type of Employment: Full-time Schedule: Monday - Friday (hours vary) Compensation: $18.00 - $21.00/hour (pending experience) When patients enter...Full timeWork at officeMonday to FridayRUSH Physical Therapy
Oakbrook Terrace, IL5 days ago$55k - $62k
...Restaurant Manager, you’ll help oversee a multi-faceted high-volume full-service restaurant, with a retail component and Wine Club program. As... ..., from the food we serve from our scratch kitchen to the Guest service we provide in our restaurant. You’ll provide Management...Hourly payTemporary workCasual workWork at officeLocal areaFlexible hoursShift workWeekend workCooper's Hawk
Oak Brook, IL2 days ago$18 - $19.5 per hour
...for you! Our shift leaders oversee it all, ensuring that every guest who chooses Culver's leaves happy. They build and lead great... ...Run shifts effectively to provide great food and excellent guest service • Assist the general manager in the overall operation of the restaurant...Hourly payFlexible hoursShift workNight shiftWeekend workCulver's (Vincennes)
Darien, IL3 days ago- Hyatt House Oak Brook, operated by Janko Hospitality, is hiring a Guest Room Attendant to maintain clean guest rooms and public areas to... ...reporting maintenance issues while delivering courteous guest service. A HS diploma or GED is required, with hotel/customer service experience...Flexible hours
$86.63k - $132.83k
...about reaching new heights as one team, always delivering for the good of our customers. Job Purpose Support North America Parts & Service FP&A through consolidation and reporting of revenue, margin, EBIT, SG&A, inventory, payables and warranty impacts; compare actuals...Flexible hours$60k - $75k
...creating a safe work environment. The Restaurant Manager implements and maintains a service and management philosophy which assists the Restaurant staff in achieving a standard of guest service that meet or exceed the company standards. Participates in weekly scheduling...Full timeContract workWork at officeLocal areaShift workWeekend workDay shift- Lions Clubs International is seeking a Program Specialist to join the Service Activities team. You will develop, oversee, evaluate and improve service programs within eight global causes and collaborate across the organization to promote initiatives worldwide. You’ll monitor...Worldwide
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$48k
...is a rapidly growing Chicago-based private lender and mortgage servicer working with real estate investors who acquire and renovate single... ...3 Best Workplace by Inc. Magazine. Position Summary: Renovo’s Guest Service Associate is responsible for providing best-in-class...Work at office- ...Free Healthcare (Medical, Dental, Vision) Paid Vacation Time Professional Work Environment Upward Growth Partnership Program A Guest Services Clerk is responsible for ensuring the highest levels of customer service and satisfaction. They manage staff, create schedules,...
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$15 - $16.5 per hour
...Time & Part-Time, Hourly + Sales Bonuses Work Location: In person Key Responsibilities Greet guests and create a welcoming, high-energy environment Promote additional services, new products or promotions, sell wax passes and rebook guests to meet sales goals Educate guests...Hourly payDaily paidFull timePart timeWeekend workAfternoon shift
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