Business Development Center (BDC) Representative

Job Description

Job Description

Business Development Center (BDC) Representative

The Business Development Center Representative is responsible for receiving all incoming service calls, establishing relationships with customers and scheduling appointments.

Responsibilities

The BDC Representative interacts daily with the BDC Manager, Service Manager, and customers.

• Receiving inbound service calls
• Identifying the client's needs and scheduling appointments
• Placing outbound phone calls to customer base
• Contacting clients prior to appointment date to confirm appointment

Requirements

• High school diploma or equivalent
• Excellent oral, written and interpersonal communication skills
• Extensive customer service, sales, or telemarketing background
• Computer literacy, strong organizational and follow-up skills
• Ability to read and comprehend instructions and information
• Excellent problem solving skills

Education and/or Experience

High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.

Benefits

Health

Dental

Vision

401K Plan

Long Term Disability

Short Term Disability

Paid Vacations

Life Insurance

Direct Deposit

About Us

We cordially invite you to come tour our new 30,000 square foot state of the art building. Business is booming and we are adding a few extra – extraordinary individuals.

Our new state of the art building is open to serve our valued guests and employees. We have proudly served the community for 31 years and have a widespread marketplace with a loyal and extensive customer base culminating in years of repeat sales and service. Our positive, respectful, family-oriented workplace environment has resulted in long-term employee retention awarding many a comfortable retirement.