PROJECT MANAGER

Job Description

Job Description

JOB TITLE:    Project Management 

DEPARTMENT:    Commercial Operations

SUPERVISOR:    Senior VP, Marketing and Commercial Operations

Sannova mission is to help customers bring novel therapeutics and affordable generics to market through the provision of high-quality analytical services that cost-effectively accelerate drug development timelines. Sannova Analytical LLC is a contract research organization focused on providing Pre-Clinical, Clinical, CMC and QC services to the Pharmaceutical and Biotechnology sectors.

GENERAL JOB DESCRIPTION

The Project Manager is the primary day-to-day contact for our customers, owning projects from proposal handoff through final report delivery. You will coordinate timelines, information gathering, project updates and data/report delivery between the lab's scientific teams and customers’ teams.

MAJOR DUTIES AND RESPONSIBILITES

    Serve as the single point of contact for clients; build trusted relationships with sponsors and project teams

    Run kickoff meetings and regular status calls; deliver clear updates on progress, timelines, deviations and risks.

    Track project timelines and milestones, identifying potential roadblocks and implementing solutions to keep projects on schedule.

    Coordinate with cross-functional teams to ensure alignment with project goals and objectives.

    Ensure timely delivery of project outcomes.

    Handle client questions and escalations in a timely manner

    Maintain accurate and up-to-date project records in the LIMS and project tracking tools; liaison with lab directors and customers frequently to keep timelines and status updated 

    Keep lab aligned on promised timelines and client priorities.

    Report on on-time delivery, backlog and client satisfaction metrics, and identify opportunities to improve processes.

QUALIFICATIONS FOR THE JOB

    Bachelor's degree in Business, Project management or a related field.

    3–5 years of experience in a regulated analytical lab, CRO, CDMO or pharmaceutical setting, with at least 2 years in project management, client services or a client-facing technical role.

    Proven ability to manage multiple projects, deadlines and stakeholders at once.

    Excellent written and verbal communication; comfortable presenting data and delivering difficult news to clients with clear proactive communication and clear expectations setting

    Strong organizational skills and attention to detail.

    Proficiency with Microsoft Office (Excel, Project, PowerPoint) 

    Ability to thrive in a fast-paced work environment and willingness to adapt to changing priorities.

    Ability to problem solve and have sound judgment under pressure.

PREFFERED QUALIFICATIONS

    PMP, CAPM or equivalent project management certification.

    Prior bench experience as an analytical chemist or scientist or prior experience in a life sciences PM role

    Experience with LIMS, CRM systems and project management software such as Monday.com

PHYSICAL REQUIREMENTS

While performing the duties of this job, the employee is required to walk, sit, and use hands to finger, handle or feel tools or controls, reach with hands and arms, balance, stoop, crouch, bend, talk and hear. The employee must lift and/or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, and depth perception. Ability to Travel: <5%.