Branch Operations Lead
$24 - $27 per hourEast West Bank
Introduction Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates' potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further. Overview Being the next generation Branch Operations Lead at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking experience across all customer touchpoints. As a Branch Operations Lead, you will play a key role in:
Compensation The base pay range for this position is USD $24.00/Hr. - USD $27.00/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further. Overview Being the next generation Branch Operations Lead at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking experience across all customer touchpoints. As a Branch Operations Lead, you will play a key role in:
- Assisting customers with their financial needs such as cash withdrawals, deposits, transfers, and loan payment across different platforms (online and mobile)
- Supervising the junior staff in the branch and providing guidance and approvals as needed
- Supporting the Assistant Branch Manager in leading the branch team to achieve sales, service, and operational excellence.
- Demonstrate strong customer service skills to assist customers with their financial needs; resolve escalated client complaints/issues promptly and effectively
- Provide support for branch customers by offering a wide range of bank products and services, including safe deposit box management, merchant/vault and ATM processing, foreign currency exchange and new account opening
- Train junior branch staff to effectively identify referral and sales opportunities and ensure they are compliant with bank policies and procedures.
- Refer customers to Business Relationship Managers and/or Financial Consultants for needs assessment to cross-sell bank products
- Expert in using digital resources and technologies to optimize clients' digital banking experience
- Inform and educate clients on how to conduct simple transactions through convenient banking options (such as online banking, mobile banking, and ATMs)
- Provide back up support to the Assistant Branch Manager including branch certifications and audits
- May perform other duties as assigned
- High school diploma or general education degree (GED) required; Bachelor's degree preferred
- 3+ years of customer service, teller, or sales experience within the banking and/or financial service industry
- Strong working knowledge of branch operations required
- Familiarity with standard branch technology and teller equipment
- Strong problem-solving, decision-making, and customer-service skills
Compensation The base pay range for this position is USD $24.00/Hr. - USD $27.00/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Branch Operations Lead in Glendale, CA vacancy
$24 - $27 per hour
...Branch Operations Lead Being the next generation Branch Operations Lead at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking experience across all customer touchpoints....SuggestedEast West Bank
Glendale, CA3 days ago$24 - $27 per hour
...Branch Operations Lead Being the next generation Branch Operations Lead at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking experience across all customer touchpoints....SuggestedEast West Bank
Temple City, CA1 day ago$24 - $27 per hour
Join to apply for the Branch Operations Lead role at East West Bank . Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced...SuggestedHourly pay$65k - $72k
Worldpac, a leading name in automotive parts distribution, is looking for a Branch Operations Manager to be responsible for the overall direction, coordination and evaluation of the Branch, including the management of assets. Who We Are Worldpac's well-respected, industry...SuggestedFull timeWork at officeMonday to Friday- ...Indie Campers is seeking a City Lead to manage depot operations, ensure service quality, and drive cost-efficient, customer-focused delivery. The role is 70–80% hands-on, coordinating a small team and daily workflows while maintaining fleet readiness and accurate documentation...SuggestedWeekend work
PVH (Tommy Hilfiger/Calvin Klein)
Los Angeles, CA4 days ago - ...Overview Industry Operations Lead - Global Accounts Location: Regular Job Code: A35721 Share this listing: Responsibilities Support the most mature Global Accounts advertisers across Beauty, FMCG and Tech in APAC and METAP. Identify, analyze and address the biggest opportunities...Temporary workImmediate startFlexible hours
Tik Tok
Los Angeles, CA2 days ago - ...Thrive Now HR is seeking an Operations Manager to lead a team and oversee all aspects of office operations in Los Angeles, California. This full-time role emphasizes exceptional customer experiences and requires at least 2 years of management and retail experience. Applicants...Full timeWork at office
Thrive Now HR
Los Angeles, CA2 days ago - ...seeks a Merchandise Manager responsible for merchandising and operational execution, including truck processing, inventory routines, planogram... ...promotional execution, and strong workload planning while leading a team and maintaining SOPs. This role requires 3+ years of...
Michael's Inc
Los Angeles, CA4 days ago - ...Telly, Inc. is looking for a Head of Ad Operations to lead its advertising business in Los Angeles. In this senior role, you will oversee monetization strategies, team performance, and operational processes. You will drive revenue growth while collaborating with various...
Telly
Los Angeles, CA1 day ago $139.65k - $256.5k
...compliant e-commerce ecosystem specifically for the US market. We operate at the critical intersection of advanced AI/LLM technology and... ...standards. About the Role As the Moderation Strategy Operation Lead, you are the primary driver of our daily human moderation engine...Temporary workLocal areaShift workTikTok USDS Joint Venture
Los Angeles, CA4 days ago$20.6 per hour
...The Operations Category Lead assists the e-Commerce Supervisor and Department Leads in the efficient operation of Goodwill SoCal’s production activities within an assigned category by providing day-to-day operational oversight of Associates. This role ensures established...Hourly payFull timeFlexible hoursShift workGoodwill Southern California
Los Angeles, CA2 days ago- ...QUEST DIAGNOSTICS INC is seeking a Histology Supervisor in Los Angeles, CA, responsible for managing daily histology operations in a 24/7 department. You will oversee staff, ensure compliance with quality assurance programs, and maintain operational readiness. The ideal...
Quest Diagnostics
Los Angeles, CA3 days ago - ...Capital Group in Southern California is seeking a Business Operations Manager within Asset Class Operations. You’ll be a strategic business leader supporting the Fixed Income asset class, translating priorities into actionable plans and cross-functional initiatives with...
Capital Group
Los Angeles, CA1 day ago $100k - $140k
...across eCommerce, in‑store, telesales, and the affirm app. The team leads onboarding, relationship management, and performance... ...We’re looking for a curious, driven analyst to join our Revenue Operations team. Revenue Operations serves as the backbone of the Revenue...Work at officeRemote workFlexible hoursAffirm
Los Angeles, CA5 days ago$67k - $76k
..., a library, restaurant, café, retail store, and community spaces. POSITION SUMMARY We are seeking an experienced Security Operations Center Lead to manage our SOC team in protecting the museum's collections, visitors, and staff through strategic oversight, incident management...Temporary workCasual workWork at officeLocal areaAll shiftsShift workAfternoon shiftLucas Museum
Los Angeles, CA4 days ago- ...client, a well-established international freight forwarder and customs broker, is seeking an experienced Branch Manager to lead and grow its Los Angeles operation. This is more than an operational leadership role. The successful candidate will be responsible for the overall...Overseas
hXpath
Los Angeles, CA1 day ago - ...religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Category Branch Manager Description We are an ever-expanding and highly reputable private security company that is looking to add a...Work at officeLocal area
Platinum Security
Los Angeles, CA1 day ago $70k - $85k
...Primary Function of this role the supervision of branch staff to ensure the branch exceeds customer expectations in terms of speed,... ...In addition the role will assist in the improvement of branch operations efficiency while developing, managing, and expanding customer relationships...Work at officeCTBC Bank
San Marino, CA4 days ago$190k - $220k
...native revenue motion where product usage and customer behavior inform how and when sales engage. We are looking for a Revenue Operations Lead to take ownership of how revenue moves through HeyGen. This role focuses on building and maintaining the systems that power how...Work experience placement- Silvus Technologies, based in Los Angeles, seeks an experienced Office Manager to lead the front desk, reception, and daily office operations at its West LA headquarters. This on-site role reports to the Facilities Manager and requires overseeing vendors, events, and conference...Work at office
$19 per hour
...Provides timely, same day coaching and feedback to team members and communicates recaps to their line manager appropriately. Deliver operational excellence in all studio processes Ensure a clean and welcoming atmosphere at all times Guide clients with regards to the...Hourly payLocal areaShift workNight shiftWeekend workDay shift- The Hollywood Roosevelt is looking for a Banquet Manager to lead the execution of events and oversee all banquet operations. The ideal candidate will have 1-2 years of food & beverage or hospitality experience, strong leadership skills, and exceptional attention to detail...
- The Opportunity We’re looking for a Logistics Lead who is as comfortable executing on the day‑to‑day details as they are thinking through what the operation needs to look like as we grow. This role carries direct accountability for inbound and outbound logistics cost across...Local area
- ..., and correspondence, while overseeing office administration, onboarding, and special projects. The ideal candidate will maintain confidentiality, manage multiple priorities, and drive operational excellence in a fast-paced, collaborative environment. #J-18808-Ljbffr...Work at office
Vanir Construction Management
Los Angeles, CA2 days ago $52k - $67k
...Job Description Job Description SUMMARY The Branch Operations Officer is responsible for supervising and coordinating the activities of workers engaged in receiving and paying out money and keeping records of transactions by performing the following duties. Ensures...- Job Summary We are seeking an experienced Branch Manager for a direct hire opportunity... ...leader with a strong background in branch operations, deposit growth, sales management, customer... ...Manager will oversee daily branch performance, lead and coach branch employees, strengthen...Temporary workWork at officeLocal area
$130k - $160k
...changing aid they deserve. In the last six years, we’ve become the leading platform connecting people with disabilities to government... ...all tech and others that are fully human. Every day we face new operating challenges that require someone to quickly gather data, make a...Remote work- ...world: CHP LA Communications Center using AI to prevent accidents before they happen Role & Responsibilities As an Executive Operations Lead, you seek transformational change. You do not accept the status quo that accidents are an accepted inevitability, or that they...Work at office
- ...world: CHP LA Communications Center using AI to prevent accidents before they happen. Role & Responsibilities As the Business Operations Lead, you seek transformational change. You do not accept the status quo that accidents are an accepted inevitability, or that they...
- Assistant Branch Manager We are hiring an Assistant Branch Manager who will support the Branch Manager in directly managing the team members and overseeing all aspects of branch operations to ensure Members receive high quality service and all operational expectations...Work experience placementLocal areaMonday to FridayFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Branch Operations Lead. Be the first to apply!
Related searches
- service operations leadership development program Glendale, CA
- operations tech Glendale, CA
- franchise operations Glendale, CA
- business operations intern Glendale, CA
- analyst sales operations Glendale, CA
- operations representative Glendale, CA
- investment operations Glendale, CA
- ad operations Glendale, CA
- gas operations Glendale, CA
- pharmacy operations Glendale, CA