Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 1990 and has grown into a team of six with many long-tenured team members who truly feel like family. Before becoming a State Farm agent, I served in the military and later worked as a State Farm team member, which gave me a strong foundation in leadership and customer service.

I love the outdoors and am fortunate to live near the ocean. When I’m not in the office, you’ll likely find me surfing, cycling, or enjoying time outside.

Giving back is very important to me, and our agency stays actively involved in the community by supporting local events and working with organizations like Habitat for Humanity.

For our team, we offer PTO and paid holidays, a Simple IRA, health benefits, licensing paid up front, and a strong focus on work-life balance.

Our office culture is supportive and family-oriented. We work hard, take care of each other, and celebrate success together. We’re looking for someone who is dependable, empathetic, and motivated—someone who cares about people and is willing to work hard to grow and succeed as part of a close-knit team.

ROLE DESCRIPTION:
Wade Davis - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.