Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my current agency in 2014 and currently lead a team of seven. Prior to this office, I previously owned and operated an agency in Colorado Springs beginning in 2001, giving me many years of experience helping customers, building teams, and developing a strong agency culture.

I attended both University of Denver and Regis University. I’m married with two daughters, and outside of work I enjoy good food, golfing, boating, spending time at the beach, and relaxing at Golden Haven.

Our agency offers group life insurance, Simple IRA, health benefits, PTO, vacation time, professional development opportunities, quarterly events, weekly lunches, and regular team-building activities. We believe in taking care of our team and creating an environment where people feel valued and supported.

One of the things I’m most proud of is our long-tenured team and strong office culture. We’ve built a family-oriented environment with an open-door policy where respect, communication, and support are priorities. I truly believe that if something is important to my team, it’s important to me as well. I’m looking for someone who wants to be part of a positive, long-term team environment and contribute to the culture we’ve built together.

ROLE DESCRIPTION:
Jay Jefferson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.