Regional Manager

Job Description
Regional Manager

Location: Palm City/Sebastian Beach Terriority


Job Type: Full-time, In-Person

Compensation: Up to $125,000 per year, depending on experience

Position Overview

We are seeking an experienced and results-driven Regional Manager to oversee the operations and performance of multiple condominium and homeowners association communities throughout South Florida.

The Regional Manager will provide leadership, guidance, and operational support to Community Association Managers, ensuring that each property operates efficiently, maintains high service standards, and complies with association governing documents and applicable Florida laws. This role requires strong leadership, financial management, problem-solving, and communication skills, along with the ability to manage multiple properties and build productive relationships with Board members, employees, residents, vendors, and other stakeholders.

The ideal candidate is a proactive leader with extensive community association management experience who can mentor property managers, monitor property performance, resolve complex issues, and ensure consistency in operational standards across the assigned portfolio.

Key Responsibilities:

• Oversee the daily operations and overall performance of multiple condominium and HOA communities within the assigned region.
• Supervise, support, and provide leadership to Community Association Managers and on-site management teams.
• Conduct regular property visits and inspections to evaluate operations, maintenance, staffing, appearance, and service quality.
• Ensure property managers implement Board decisions, approved policies, and community initiatives effectively.
• Serve as an escalation point for complex operational issues, resident concerns, Board disputes, and management challenges.
• Build and maintain strong professional relationships with Board members, property managers, residents, vendors, and company leadership.
• Monitor association budgets, financial reports, expenditures, and financial performance across the portfolio.
• Work with property managers to develop annual budgets, control expenses, identify cost-saving opportunities, and maintain financial accountability.
• Review vendor contracts, service agreements, proposals, and project budgets to ensure quality, competitive pricing, and compliance with company standards.
• Oversee major maintenance projects, capital improvements, preventive maintenance programs, and property enhancement initiatives.
• Ensure communities maintain appropriate staffing levels and that employees receive proper guidance, training, and performance feedback.
• Monitor compliance with Florida condominium and HOA laws, association governing documents, applicable regulations, and company policies.
• Ensure Board meetings, financial reporting, association records, notices, and administrative requirements are handled appropriately.
• Evaluate property managers' performance and provide coaching, training, and professional development to improve operational effectiveness.
• Establish and monitor performance standards, service expectations, and consistent management practices across the assigned portfolio.
• Assist with recruiting, hiring, onboarding, and retention of qualified property management personnel as needed.
• Collaborate with accounting, human resources, maintenance, and senior management to resolve operational challenges and support company objectives.
• Monitor resident satisfaction, service requests, and complaint resolution to promote a positive community experience.
• Oversee emergency preparedness, hurricane readiness, incident response, and post-storm recovery efforts across assigned properties.
• Identify operational risks, recurring issues, and opportunities for improvement, and recommend practical solutions to senior management.
• Prepare management updates, operational reports, and portfolio performance summaries as required.
• Travel between assigned properties and provide hands-on support when operational needs arise.

Qualifications and Experience

• Proven experience in community association management, preferably overseeing multiple condominium or HOA properties.
• Previous experience in a Regional Manager, Portfolio Manager, Area Manager, or similar leadership position strongly preferred.
• Active and valid Florida Community Association Manager (CAM) license required.
• Strong knowledge of Florida condominium and HOA operations, governing documents, and applicable state laws.
• Demonstrated ability to supervise, mentor, and develop property managers and on-site teams.
• Experience with association budgets, financial statements, vendor contracts, capital projects, and operational planning.
• Excellent leadership, organizational, communication, and problem-solving skills.
• Ability to manage competing priorities and make sound decisions in a fast-paced environment.
• Strong conflict-resolution and customer-service skills, with the ability to handle sensitive Board and resident matters professionally.
• Proficiency with Microsoft Office, including Word and Excel, email, and property management software.
• Ability to travel regularly between properties throughout the assigned region.
• Valid driver's license and reliable transportation required.

What We Are Looking For

The successful candidate will be a hands-on, accountable leader who can balance strategic oversight with practical operational support. This individual should be comfortable holding managers accountable, developing strong teams, resolving complex community issues, and ensuring that each property meets the management company's expectations for service, compliance, financial performance, and operational efficiency.

We are looking for someone who takes initiative, communicates effectively, anticipates challenges, and builds a culture of professionalism, responsiveness, and continuous improvement across the portfolio.

Compensation

Salary is up to $125,000 per year , depending on experience, qualifications, and the scope of responsibilities.

Location and Travel Requirements

This is a full-time, in-person position based in the Palm City/Sebastian Beach area. The Regional Manager must be able to travel regularly to assigned condominium and HOA communities and maintain a consistent presence at properties as operational needs require.

Candidates should reside within a reasonable commuting distance of the assigned region or be willing to relocate before beginning employment.

License Requirement

An active and valid Florida Community Association Manager (CAM) license is required.

Equal Opportunity and Accommodations

We are an equal opportunity employer and consider qualified applicants without regard to legally protected characteristics. Reasonable accommodation may be provided to qualified individuals with disabilities to perform the essential functions of the position.

The responsibilities and qualifications described above are intended to provide a general overview of the position. Management may modify or assign additional duties based on the operational needs of the company.